FanDuel reports high engagement with responsible gaming tools
FanDuel has reported that nearly half of its customers used the ‘My Spend’ responsible gaming (RG) dashboard during the 2024/25 NFL season. This tool, designed to help users track their betting activity and spending, was accessed by approximately 3.5 million customers. The high engagement reflects increasing awareness and adoption of responsible gaming practices.
How ‘My Spend’ supports responsible betting
The ‘My Spend’ feature gives users personalised insights into the betting habits. It enables tracking of deposits, betting activity, and net winnings over various timeframes. Therefore, it can help customers understand their spending by providing clear financial tracking, so they can make better spending choices and remain in budget limits.
Jill Watkins, Senior Commercial Director of Responsible Gaming at FanDuel, described the impact, saying, “We want our customers to know what they are spending and to ensure they are within their comfort zone.” She also said the platform has experienced a meaningful increase in engagement with responsible gaming features since the launch of ‘My Spend’.
New ‘Deposit Alerts’
Building on the success of its product ‘My Spend’, FanDuel recently launched the responsible gaming tool ‘Deposit Alerts’. It enables users to set regular deposit limits for daily, weekly, and monthly values. Users receive alerts when they reach their predetermined budget limits for smarter decisions on how much they spend playing with the site.
The introduction of ‘Deposit Alerts’ aligns with FanDuel’s commitment to promoting responsible betting. By giving users greater control over their spending, the company aims to support a safer and more sustainable betting experience.
FanDuel expands partnership with PWHL
In addition to enhancing responsible gaming tools, FanDuel has also strengthened its presence in the sports industry. The company recently partnered with the Professional Women’s Hockey League (PWHL) as its official sportsbook and in-app streaming partner.
Through this partnership, FanDuel now offers live streaming of up to 90 PWHL regular-season and playoff games. This move expands the accessibility of women’s hockey to a broader audience while integrating betting and streaming features in a single platform.
Commitment to safe betting
FanDuel’s new technologies reflect the direction it takes as a responsible game provider with engaged users. By having millions of users checking the ‘My Spend’ feature as well as recently launched ‘Deposit Alerts’, this company keeps enhancing safer gambling options.
By expanding its partnerships and integrating responsible gaming features, FanDuel is positioning itself as a leader in both sports betting and player protection.
