Tanzania introduces Central Electronic Monitoring System for operators

Mercy Mutiria
Written by Mercy Mutiria

The Tanzania Gaming Board has rolled out a nationwide Central Electronic Monitoring System (CEMS) to oversee licensed land-based casinos and sports betting shops. Regulators expect the platform to deliver real-time visibility into turnover, payouts, and suspicious wagering patterns. By tightening controls over operator data, the Board aims to protect consumers and secure state revenue that underpins social and infrastructure programmes.

Details of the CEMS  

Hosted on a cloud-based data warehouse at the National Internet Data Centre in Dar es Salaam, the CEMS connects each licensed operator through a dedicated black-box telemetry module. This module encrypts and transmits key data points, including:  

– Stake and payout values are broken down by game, event, and location  

– Time-stamped player session logs for casinos and online platforms  

– Mobile-money wallet transactions matched against national identity (ID) numbers  

Geo-location technology further verifies that gaming machines remain within approved venues. According to Gaming Board representatives, “the system can monitor up to 8,000 transactions per second. It can scale to handle peak activity during significant events such as the English Premier League (EPL) or high-profile boxing matches.”

Revenue and enforcement benefits  

Unreported cash dealings at betting shops deprived the Treasury of an estimated Tsh 78bn ($29 million) in potential tax revenue last year. With CEMS, operators’ declared gaming returns must align with dashboard reports in real-time. The Board will calculate the 25% duty on gross gaming revenue (GGR) daily and settle liabilities via the Bank of Tanzania’s real-time settlement window.

In addition to revenue assurance, CEMS enables active enforcement:  

  1. Automated red flags trigger when a machine’s pay-out ratio exceeds pre-set thresholds over a rolling eight-hour window. Affected devices can be locked remotely until an inspector confirms they remain untampered.  
  2. For sports betting, the system cross-checks shifts in live odds against global data feeds. Any discrepancy generates an alert that freezes new wagers on the market in question until integrity officers complete an investigation.

By combining continuous digital oversight with on-site inspections, the Board can swiftly detect and address irregularities that would otherwise go unchecked.

Protection of players

Tanzania’s gaming sector has been criticised for underage gambling and machine tampering. The CEMS mitigates these risks on a per-transaction basis by directly enforcing daily and weekly limits within payment gateways. Operators must block any payment over limits established before this, with players unable to circumvent responsible gaming measures.

The government also intends to centralise self-exclusion registers, thereby allowing individuals with known gambling issues to exclude themselves from all licensed venues and online sites. By incorporating self-exclusion status in the CEMS, operators will automatically reject bets from listed individuals, thereby further advancing consumer protections.

Industry reaction and prospects

Licensed casino and sportsbook operators have largely adopted the new system, recognising that transparency and adherence to regulatory requirements enhance consumer confidence. Those that have adopted early have reported better audit trails and quicker detection of internal inconsistencies. The Tanzania Gaming Board intends to conduct quarterly reviews of CEMS performance and may introduce additional analytics modules to spot emerging threats, such as match-fixing or collusive wagering rings.

To support ongoing compliance, the Board will offer operator training sessions on telemetry installation, data security protocols, and interpretation of system alerts. A dedicated helpdesk at the National Internet Data Centre will field technical inquiries and provide real-time troubleshooting during peak betting hours.

Spearheading East Africa

By implementing the Central Electronic Monitoring System, Tanzania is leading the way in establishing a contemporary method for regulating gambling in East Africa. The system’s capacity to monitor 8,000 transactions per second, charge a 25% tax duty on Gross Gaming Revenue (GGR), and remotely close down machines provides a strong guarantee against revenue loss and consumer abuse. As the system becomes more established, real-time monitoring, inbuilt self-exclusion registries, and automatic red-flag alerts will contribute to the confidence that licensed operators conduct fair, transparent, and socially responsible gaming enterprises. With the data controls tightened, regulators and operators can benefit from a safer and more accountable environment.

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