A lot of venues where you can gamble online try to have memorable or unique names, but this one probably has them all beat.
It’s simply – Casino.com. How’s that for simple and memorable? Billing itself as “the home of online casino” this is an award-winning, industry-leading place, bursting with the latest and greatest games plus sports betting, and a lot more.
Or at least, that’s what they say in their promos. As always, here at Sigma Play we’re going to do a thorough evaluation of this online venue and let you know just how it measures up against other options you have as a savvy online gambler.
Off the bat, we can tell you what this venue has more than 1000 games, 33000 betting events a month, 24/7 customer support and more than 18 years of industry experience. So far so good.
But read on to find out more about the bonuses, the VIP program, and other things that make or break the offer of an online betting house.
Any place that wants to seriously compete in the iGaming industry needs to get their bonus game on point. Punters of all kinds like to get welcomed with a hefty bonus offer. It just shows that the brand cares.
How much does this brand care? For the welcome bonus it’s a 100% deposit match of up to €400. That is quite nice in and of itself, but a further 200 extra spins sweeten this already sweet deal.
So, when you make your deposit, it will be doubled up to €400 and you will receive 40 extra spins immediately. After that, log in every day to receive 20 spins for the next 8 days. These extra spins are valid for selected Age of the Gods games coming to you from the acclaimed game provider Playtech.
The bonus comes with a 40x wagering requirement, which is a bit higher than industry standard but still acceptable. You need to put up a minimum of €20 in order to qualify for the bonus. On the extra spins side, the wagering requirement is lower at 20x but there is a winning cap set at €100.
When you are finished with the bonus, and you have 30 days to do so, you can enjoy some other offers available.
For live casino fans, there’s a “Gold Card Happy Hour” from 8pm to 10pm every Tuesday. Each shoe will get two Gold Cards shuffled into it. If you get one you receive 100% of your initial stake for that hand. Max prize from the card is €5000 and these prizes are credited instantly.
Also, every Tuesday, there is a “Two for Tuesday” promotion. It’s a simple and sweet offer. Put in more than €20 into your account and you get a €5 bonus plus five extra spins you can use on Ace Ventura, White King II, and Age of the Gods: Rule of the Sky.
That’s all she wrote for bonuses at this particular online casino. Could there have been more? Definitely, more would have been nice. But what is on offer is very strong, the welcome package is hefty, the Tuesday reload is nice, and the Golden Cards will definitely make Live Blackjack a lot more fun than it already is.
Yes, there is all. All fans of feeling very important should take heed and learn about this offer. So, let’s do that now.
It’s a familiar structure if you played at other casino or online sportsbetting sites, there are levels and you advance through playing and depositing. There are exclusive promotions for Bronze, Silver, and Gold levels, but where things really heat up is when you hit VIP.
There’s a 24/7 dedicated VIP team, a personal account manager, and special gifts. VIP Elite is as its name says, for Elite players, and here you get a welcome bonus, personal cashback offers, and invitations to exclusive events.
What kind of events might you ask?
The Gold Cup at Sotogrande, The Grand National and Aintree, World Boxing Super Series… those are some pretty exclusive happenings. And since Casino.com is an official partner of Bristol City and Millwall, they regularly invite their VIPs to visit the stadium and watch a game in style from the Hospitality Box.
Truly, it’s good to be very important this online gambling venue. It brings the best of online gaming and the best of that ostentatious Vegas-style customer treatment.
“Me and my friend had an amazing time from the beginning until the end. The trip was very well organized and our day at the Santa Maria Polo Club was fantastic. Wonderful food and drinks throughout the event and great service by the personnel at the polo club, but also very caring service by the Mansion hosts. A very luxurious way to watch a polo match and mingle with other guests.”
That’s what a certain very important person going by the name of Babysmurf had to say about the VIP program. Do you want to be like Babysmurf? Of course, you do, we all wish we were Babysmurf.
When you are ready to make that account and start playing, you will find the process quite like what you’re already used to. To make the account you’ll need to supply basic info such as email address, name, etc.
Of course, since this is a proper and licensed venue, they are subject to Know Your Customer regulations (in this case in the jurisdiction of Gibraltar) and we all know what that is like.
But just in case it’s your first time at the rodeo: the casino management can and most likely at some point will require you to submit proof of your identity. This can be things such as a birth certificate, driving license, passport, bank statement, and such.
This is to fulfill their regulatory obligations but also to provide a safer playing experience free of fraud and malfeasance.
It’s a standard procedure anywhere online these days. The industry is very regulated and very above-board these days. Luckily for players, the days of rogue casinos, pirated games, and begin stiffed on your winnings are long-gone. Online gaming is now a safe and secure, but above all fun, pastime.
In terms of games, there’s nothing to worry about. As we mentioned before, there are more than 1,000 titles to choose and pick from.
These come from the already mentioned Playtech but also NetEnt and Microgaming, among others.
As there are so many games, it’s guaranteed you will find something that will strike your fancy. Maybe it’s the Age of the Gods series, or one of many other mythological-themed offerings.
Whatever you like, today’s video slots are high-quality, have great graphics, and come in so many different flavors, it’s hard to keep track.
Of course, there’s more than just video slots. Classic favorite games of chance such as blackjack and roulette are available too. And in live versions too, with real people as dealers. They are in a studio somewhere, but they are coming to your house via high-tech 4K cameras and high-speed broadband internet.
Then of course, there is the sports betting side of this venue. Here you can bet on all the favorite sports such as football, basketball, hockey… And also, on some lesser popular sports like futsal or darts.
Sadly, there is no eSports option right now but there a virtual sports for those seeking a quick fix to add to their betting slip.
Overall, it’s a strong offering here, with a lot of games to choose from, a wide selection of live casino stuff, and finally sports betting too.
To be able to gamble, you first need to deposit some money into your account. Luckily, you have plenty of options to do so here.
Visa, Mastercard, of course, those are the favorite and easy classics. But if you like e-wallets, you’re in luck since you can use Skrill, Neteller, ecoPayz, and a lot more. Of course, this will depend on which of these services are available in your region.
Maximum deposits also differ by method, for instance you can deposit up to $50,000 with Skrill but only $5,000 with AstroPay. But there is a Payments page on the casino website that lists all these options and limits, so you can get the info at a glance and then make your decision.
Minimum deposits are €10.
We couldn’t find the minimum withdrawals on the site, however. Nevertheless, there are maximum withdrawal limits. So here they are: 15,000 for euros and pounds and 22,500 for other currencies.
VIP level players get higher limits at 30,000 euros and pounds and 50,000 for other currencies.
Non-VIP players will have to wait up to 3 business days for transactions to clear, while VIP players get their withdrawals within 1 or 2 days.
Overall, when it comes to banking, Casino.com offers a satisfactory experience. All the major payment providers are included, from cards to e-wallets to prepaid cards.
One snag exists in the form of there being no cryptocurrency options. So, if you like things like Bitcoin, Ripple, and Polkadot, you will have to search elsewhere. It’s always disappointing when cryptos are not included as an option for deposits and withdrawals, but that’s how it is.
As mentioned before, the support team is available 24/7. And that’s something that we like to see. This means that any time you have an issue or any concern, there’s someone to help you out. Email and live chat are two options, but this casino also offers telephone support.
It’s not something you see that often anymore, but there’s a lot of people that will appreciate this slightly old-school way of getting gambling-related support.
Of course, if you are a VIP player then you will get your own personal manager as well as a whole VIP team at your beck and call.
Even if you’re not a VIP, this is still an excellent level of customer support for which the management of this venue should be commended.
A modern online venue such as this obviously has a mobile site. But what is the experience like?
Good. The mobile version of the site has all of the things it needs to have to be convenient, fast, and fun. Everything you can do on the desktop version is there too. All the games, features, banking options, and so on.
This means that you can simply use your smartphone or tablet (Android or iOS), go to the website and you will immediately be able to play. There’s no need to download anything since it’s all brough to you through the magic of HTML5.
With such excellent game providers as Casino.com has in its roster, all the games will look great on the small screen too.
It’s a really great time to be a fan of online gambling. With modern technology, you can always get your favorite games and bet on your favorite teams anywhere you are. As long as there is an internet connection, you’re golden.
Are bonuses available through the casino’s iOS app?
No. If you want to take advantage of the bonuses, you will have to register through and then play on the website instead of the iOS app.
Does Casino.com offer telephone support?
Yes, a phone option is available for players who prefer it.
Are cryptocurrencies accepted for deposits and withdrawals at this casino?
No, you cannot use cryptocurrencies such as Bitcoin at Casino.com. Instead, cards and e-wallets can be used as well as prepaid cards such as Paysafecard.