About Dublz Casino
Dublz Casino is an online gambling and betting operator founded in 2022 and owned by Playsmart Ent BV, a company registered in Curaçao. Clearing services are provided by DFI Playsmart Solutions Ltd, registered in Cyprus.
In this part of the Dublz casino review, I’ll list the jurisdictions where playing at this casino isn’t yet available: Australia, Armenia, Bulgaria, Belarus, Belgium, Belize, Bosnia and Herzegovina, France, Germany, Italy, North Macedonia, Poland, Russia, Serbia, Singapore, Spain, Sweden, the Kingdom of Netherlands, United Kingdom, and the United States. This online casino mainly aims at the South American market.
Dublz’s website is highly responsive, has a simple design, and is available in two languages: English and Spanish. Regarding the theme, there’s no theme involved other than a couple of made-up tribe creatures acting as bonus mascots.
You can set an odds format in your profile:
The navigation through the website is fast and smooth. Usually, players first check bonus and promotion details which are in the tribe section, alongside the loyalty program. Other sections, such as the help center, banking options, responsible gaming tools, and all T&Cs are available in the footer.
Since mobile gaming is prioritized to meet customers’ most recent needs, it should be no surprise that practically brand new Dublz Casino is fully compatible with all mobile devices. Namely, Android and iOS users can download the Dublz casino app to their devices.
Moreover, those who prefer accessing the website via mobile browsers can do so, considering that the mobile website navigation is up to par and the games are fully optimized.
You’ll start the registration procedure by clicking the yellow sign-up button, which will activate a three-step process:
– During the first step, you need to enter your email address, date of birth, password, and alias. You must also check the boxes to agree to T&Cs, opt-in for promotions, and choose the initial deposit bonus.
– Next is the contact information: name, phone number, country, postal code, city, and address.
– Finally, you must confirm your email by entering the code sent to your address.
In order to process payments, you must fill out all required fields correctly.
Games and Providers
Dublz casino games are divided into three big categories:
The first category has an impressive offer of over 3000 slots and classic table games and incorporates all other non-live games. Both slots and live sections display feature games, which are then divided by a theme and type. When it comes to slots, they are separated into the following subcategories:
– Aztec Glory
– Back in Time
– Bingo Fun
– Cards and Cash
– Fantasy Worlds
– Five a Day
– High Octane
– High RTPs
– Jackpot Slots
– Megaways Slots
– Table Games
– Video Slots
– Xtended List
The live category has all the games which are found in the table games:
– Live Dealer
Other table and live dealer games include variations of poker, Dragon Tiger, and Andar Bahar. When it comes strictly to live games, you can find some of the most popular game show games.
At Dublz casino, games are provided by over 50 notable gaming studios, such as NetEnt, Pragmatic Play, and Evolution Gaming.
Even though Dublz is a casino, the company also offers a reduced sportsbook section that puts a focus on football, tennis, basketball, and eSports pre-match and live events, easily filtered on a daily or weekly basis.
Dublz Casino Review — Bonuses and Promotions
I’ll start this section by pointing out that Dublz offers five different Dublz casino welcome bonuses, along with ten Lucky Rolls that give you a chance to start fast with Dublz coins, later exchangeable for cash or free spins.
Dublz Welcome Bonus Package
At this moment, deposit bonuses are unlimited. Namely, every time you make a deposit, Dublz will match it with a bonus of your choosing. Keep in mind that the bonuses are sticky, which means the full amount, deposit, and bonus will need to be rolled over together so you can make withdrawals, and the wagering requirement is x45.
What’s important to mention is that every game qualifies, but slots count 100%, whereas live casino games and other high-payout games contribute 5%.
Bonuses differ in the top-up percentages and validity. To claim them, you need to input a generated bonus code every time. Dublz created five funny-named deposit bonuses:
– The Pogo — 50% match up to $500, valid for 20 days.
– The Esme — 100% match up to $500, valid for two weeks.
– The Jaime — 150% match up to $500, valid for one week.
– The Rando — 200% match up to $500, valid for three days.
– The Nutty — 250% match up to $500, valid for two days.
Usually, the minimum qualifying deposit to receive a welcome bonus is lower, but to activate any of these, you’ll need to put in at least $50.
Trade your coins for casino free bets, which can be used on over 2000 real-money casino games. Note that free bets don’t fall under any more rollover requirements. You’ll need to check that you’ve opted into the casino promotions before you can swap your dublz coins.
Loyalty and VIP plan
You must take up the Dublz communications offer and enable cookies to be eligible for the Dublz campaign. To qualify, you must make a real money bet larger than $1.
The breakdown of winnable coins that will be awarded according to the leaderboard:
– The top five first-level and the top 15 second-level players will get their winning payouts doubled in Dublz coins weekly.
– Each week the top 30 third-level players will receive half their winnings in coins every week.
The minimum deposit limit for bank deposits or card payments is $10. For crypto deposits, the minimum is higher — $20.
Customers with the highest KYC clearance are limited to $1,000 deposits or the equivalent in other currencies, while every customer is allowed a maximum of two daily transactions.
In the cashier section, you can see a breakdown of all available banking systems. Transactions can be made quickly and safely with any supported payment method, including all the most common South American options:
– Caja Arequipa
– Caja Huancayo
– Caja Tacna
– Caja Trujillo
– Banco Ripley
Naturally, online casinos look to broaden their customer pool as much as possible. To that effort, Dublz acquired services of:
– Bank Wire Transfer
– Pago Efectivo
Remember that Visa and MasterCard aren’t available for withdrawals, and you can’t use classic bank transfers for deposits. The minimum withdrawal amount is $10, while the monthly maximum is $2000.
I’ll list the available currencies at this crypto-friendly casino. Using a cryptocurrency payment gateway Finrax you can play with:
– ETH ERC20
– Link ERC20
– USDT TRC20
– USDT ERC20
– USDT BEP20
– USDC ERC20
– USDC TRC20
– USDC BEP20
Dublz players are content with the casino’s deposit bonus structure, daily rolls, and exchangeable coins that provide cashback and free spins.
Others loved the selection of games, the fact that table games contribute to the wagering requirement, and that crypto deposit and withdrawal procedures were swiftly finalized.
The only complaint, which is more a suggestion, was that the wagering requirements for bonuses could be lower.
Two methods of making contact with customer support agents are available. A live chat feature is accessible through a button in the lower left corner, between 16.00 – 22.00 CET. Namely, the initial contact is made by a chatbot, but you can request to chat with a human. It took about 20 minutes for the operator to take over, but when he did, he handled my request promptly and successfully.
At any time, you can send a message to the customer service email address [email protected] and [email protected] Alternatively, you can send a message through the contact form, specifying the category where your request belongs. Support is available in both languages used by the website — English and Spanish.
In a short amount of time Dublz Casino has been operating, I can see several positive aspects, but also some that need improving.
The current bonus promotion, rewarding every single deposit, is pretty uncommon and quite impressive. Equally impressive is that every game qualifies for bonus clearance, with at least 5% towards wagering requirement completion, and that there’s a massive collection of slots contributing 100%.
It’s praiseworthy that Dublz secured payment methods for South American players, but if the company wants to grow, more global payment systems need to be brought in.
What needs to be added are limits that control players’ spending. Right now, a temporary cooling-off period is applicable, but Dublz must implement some combination of limitations, choosing from deposit, wagering, loss, and session limits.
The help center could use some improvements as well. Rarely did I see only a 6-hour live chat feature that employs a bot at first before switching to a human operator upon the user’s request. A 24/7 live chat is necessary for any online casino that wants to be taken seriously.
However, to conclude this Dublz Casino review, I’d say that in the five months since the website went live, it started strong, and with a few fixes, it could go far.
Is it safe to play at Dublz?
All information sent to and from the website is encrypted using a 128-bit SSL certificate issued by Trustwave. Dublz is certified according to Payment Card Industries Data Security Standard. Their system security is tested several times per year by third-party experts, while the intrusion Detection System monitors all network traffic 24/7.
How long do I have to wait for a withdrawal?
In most cases, the casino will process your withdrawal within 48 hours, although the amount of time it takes can vary depending on the payment option you choose.
What responsible gaming tools are applicable?
You can set three different self-exclusion time frames — cooling-off periods:
– One day
– One week
– One month
The full product block and deposit limits aren’t yet available, but the fact that it’s in the works is a nice note on which I’ll finish this review of Dublz casino.