Galactic Wins Casino Review

Most of the casinos we have reviewed offer a match deposit on the first deposit. But with Galactic Wins, we were impressed by the fact that the welcome bonus extends up to your third deposit. This provides a significant boost to your bankroll, allowing you to explore the site more. However, just like any bonus, it is important to check the T&Cs. Here, we’ll dissect the current bonus offerings and highlight whether or not it is worth claiming.

Welcome Bonus

Galactic Wins welcomes its new players with an attractive welcome package of $1,500 and 180 free spins. This offer is spread across the first three deposits:

• First deposit bonus: 100% bonus up to $500 and 50 free spins
• Second deposit bonus: 50% up to $500 + 60 free spins
• Third deposit bonus: 50% up to $500 + 70 free spins

You only need to deposit at least $20 to qualify for this bonus. With the additional funds and free spins, you get to play more games, which increases your chances of winning. While we found the welcome bonus to be rewarding, we were rather taken aback by the 40x wagering requirement, which applies to both your deposit and bonus funds. This is quite high and it might be hard to attain it, especially if you have a restrictive budget.

Another notable aspect is that the free spins can only be used on the specified games. The free spins on the first deposit are allocated to Fruit Zen, Super Sunny Fruits: Hold & Win on 2nd deposit, and Book of Gold: Multichance on the 3rd deposit. While the wagering requirements are high, bonus funds still gives players more funds to spend on games.

Free Spins

The free spins offered at Galactic Wins are not only available to new players but also to existing players. These free spins bonuses range from daily free spins to free spins on the game of the week. Below is a list of the options you can explore;

• Monday Power Hold & Win: Get up to 50% bonus and 100 free spins every start of the week
• Exclusive Free Spins: Claim up to 15 exclusive free spins on each deposit.
• Game of the Week Spins: Get up to 50 free spins on the game of the week
• 40% Off 100 Daily Spins: Select your preferred slot game and get  up to 100 free spins
• Game of the Year Spins: Claim up to 125 free spins.

Reload Bonus

We found the range of reload bonuses at Galactic Wins to be very impressive. These offers do come in handy when you are running low on your bankroll. Some of the reload bonuses available for loyal players include;

• 60% Weekend bonus and 20 free spins
• Up to 70% Tuesday Supernova bonus of up to $70
• Get up to 50% bonus and 50 free spins every Thursday Special
• Up to 50% Monday Power: Hold & Win bonus

While browsing the website, we were intrigued by Galactic Wins Casino’s VIP program. However, unlike most VIP programs that are tier-based, this casino’s VIP program is invite-based. This means that customer support will send qualifying players an invite. Still, there is also the option to apply to join the program via VIP Ground Control.

The VIP program comes with several benefits. Some of the perks that caught our attention include:

• Faster withdrawals
• Personal VIP manager
• Birthday gifts
• Cashback
• Weekly free plays
• Cash rewards

This is a good addition to the already large bonus selection.

At Galactic Wins Casino, players are spoilt for choice, all thanks to the vast game selection with over 3,500 titles. The casino has partnered with 40+ software providers, including well-known and upcoming studios. Whether you prefer classic slots, table games, or live dealer games, you are sure to find a variety of options.

Slots

As expected, online slots take up most of the available games on Galactic Wins Casino. We found up to 2,500 titles, including those in video, 3D, jackpot, and game series categories. Most of these games are from top-notch developers, such as Microgaming and NetEnt. Some of our favourites include Big Bass Splash, 6 Jokers, Atomic Kittens, and Starburst XXXtreme.

One thing we found quite disappointing was the fact that the games are not listed in a menu but rather grouped on one page according to category, which means you have to scroll to find the category you would want to explore, for example, Themes, Game Series, or Popular Features. But, once you have identified what you are after, it’s plain sailing.

Live Dealer Games

Galactic Wins Casino has a dedicated page for its live dealer games. Unlike the slot games, these titles are well-arranged which made it easy for us to find our top picks. We found an impressive selection of live table games and live game shows. With over 393 titles available, you will be sure to find a table. Some of the games we found engaging include Three Card Poker, Lightning Blackjack, Skyline Roulette, Speed VIP Blackjack D, and Lightning Dice.

Table Games

We also had fun exploring the table games available at Galactic Wins Casino. With over 130 titles, our favourites were Low Stakes Roulette, Three Wheel Roulette, High Stake Blackjack, and 3D Baccarat. Though the variety of table games is not as huge as slots, you will find several variations of roulette, poker, and baccarat.

Crash and Specialty Games

We also played the other casino titles, including crash and other specialty games. The casino has divided them into different categories, and while they have the fewest number, they offer quick gameplay and instant payouts. Our favourites include Aviator, FlyX, Football Scratch, Penalty Shootout, Plinko Rush, and Old West.

Deposits at Galactic Wins are quite easy, as we were able to fund our account within a few minutes of signing up. On the other hand, we noticed that the payouts took considerably longer as we had to wait up to 72 hours. Below is an illustration of the supported banking options and the transaction limits.

Most players prefer playing on their mobile devices and so do we. Accessing Galactic Wins on a mobile browser was a breeze thanks to the fully-optimized site. We barely noticed a difference to the desktop site since navigation is seamless and you can access all the main pages via the dropdown menu on the top left.

Galactic Wins also has a downloadable mobile app for players who prefer this option. However, the app is only available for Android devices.  This can be disappointing for iOS users but luckily, you can still enjoy a smooth gaming experience using mobile browsers such as Safari or Chrome.

Almost everything about a website boils down to the user experience, and Galactic Wins did not disappoint us. While testing the site, the navigation tools on the site, such as the search bar, filter, and sub-menu categories, came in handy.

Our overall experience from registration, depositing, and withdrawing was seamless. We also did appreciate the mobile site which loads fast.

Another aspect that stood out to us was the level of security at Galactic Wins. In addition to the firewalls, the operator has an SSL certificate which means that all players’ data is encrypted. Additionally, the casino holds a valid license (MGA/B2C/445/2017) from the Malta Gaming Authority—players are guaranteed that their interests are safeguarded.

Since Galactic Wins follows strict regulations, it provides fair gambling for players. Therefore, it ensures that every game in its collection comes from developers with authentic RNGs. With this in mind, you can be sure that the results of each game are fair.

To test the efficiency of customer support, we contacted Galactic Wins’ support team via live chat. At first, we were surprised to see that the response was from a chatbot rather than an agent.

Despite this, we were impressed by how responsive the chatbot was, providing straight answers to questions instead of recommending FAQ sections.

If you need a more personal conversation or don’t get the answers you want, you can request the chatbot to transfer you to an agent. For the email option, it takes a few hours to get a response to the inquiry or complaint. There is also the option to make a call directly and get in contact with a live agent

The available customer support channels include;

• Live chat: 24/7
• Phone: (+35620341626)
• Email: [email protected]