BetMGM sportsbook is available in multiple US states, including but not limited to New Jersey, Iowa, Indiana, Colorado, New York, Arizona and Louisiana. Being one of the most reputable sportsbook in the US with a major track record in gaming and casino industry, BetMGM is expanding its presence in states that are making sports betting legal. It has a solid selection of sports to bet on, a fine number of promotions and bonuses and a satisfactory customer service that assists punters in any occasion.
A knowledge-base blog with articles that help out players
Easy-to-follow betting slip under the personal account
From the standpoint of UX and the overall looks, BetMGM sportsbook goes for an understated appearance that favors functionality. Knowing that getting around a complex sportsbook with plenty of bets, betting odds and other data could turn out difficult and overwhelming, the website opted for a clean, all-white look with an intuitive navigation in mind
At the top of the page is the main menu, with icons clicking through to a specific sport that opens a dashboard with available betting options beneath. A selection of featured sports is present at the specific standalone modules just under that.
At the left hand side is another menu where users can have their pick at any of the sports available to place wagers on. The center portion of the screen is reserved for the main action, which is picking a game and having a basic overview of the odds. Clicking on each game opens a new screen with a very comprehensive set of information. At the right hand side, players will find a pick of mini games to try out, among other things.
Overall, the user experience at BetMGM is enjoyable, easy to comprehend and as simple as it could be, given the sheer volume of available options.
New players at BetMGM are treated to a pretty hefty sign-up bonus that offers plenty of cash for a risk-free bet. With no odds restrictions on this first bet, the players do get the money back in case their first bet is a miss after which the sportsbook matches the first bet with the said bonus.
Beside this welcome offer, BetMGM also offers a selection of other promotions and events that provide playing incentives to punters. For example, there are bonuses that provide specific sports and leagues odd boosts, risk-free bet tokens etc.
Some of the standard promotions include the Money Monday Club, whose members can receive a certain amount in free bets every Monday, in case they placed a minimum required amount on bets during the previous week. Then there is King of the Weekend, an NFL-based promo that has players predicting six best performing teams to win a massive cash prize.
Every state gets a different set of bonuses and promos that are in accordance with the local sports betting laws, so depending on your location, they may vary. Check out the website’s promos page frequently to get an idea of what promos are available at a specific time.
BetMGM Rewards plan is open to anyone playing online or at one of MGM Resort properties around the US.
The VIP plan consists of four tiers – Sapphire, Pearl, Gold and Platinum. There is also a Noir level that is reserved for particular players and is invite-only, as opposed to others where players collect points.
Some of the perks players get to enjoy for being a member to any of these levels include free bets for birthdays and anniversaries, exclusive events, air travel credit to Vegas, suite upgrades and more.
As you would imagine, a sportsbook of BetMGM’s stature caters to virtually any sports in existence – or at least those sports that are permitted to place wagers on under the laws of a specific state.
The alphabetical list of sports includes everything from alpine skiing and basketball to volleyball and waterpolo, including of course cycling, football, hockey, pool and a variety of sports in between. Each sport covers a bevy of professional leagues, so those particularly interested in, say, betting on NBA or Serie A can easily find them under their specific category.
The sportsbook even has a special section that features cross-sport parlays. While for BetMGM online casino games are the most significant source of new players, the selection of these does not disappoint. There are blackjack, baccarat, roulette and other casino staples to be enjoyed.
Horse racing is another betting option that is quite popular and legalized in numerous US states. BetMGM players can bet on over 200 horse racing tracks across the US.
BetMGM is, as the trends of the time dictate, available on a variety of devices, from desktop to mobile. The mobile website is easily reached via any smartphone browser and consists of a responsive website that repackages the website element to fit the screen for better usability. While certainly not bad, an even better method of playing at BetMGM is by using their mobile app which is sturdy, reliable and has a handy search feature that makes UX very convenient.
BetMGM offers app in all of the locations where it is legal to place bets and where BetMGM operates.
The deposit assistance is available 24/7 at BetMGM, which is quite admirable having in mind the sheer amount of banking options at hand here. Skrill, American Express, PayPal, Visa, Play+, Apple Pay, Discover and several other methods are available for both deposits and withdrawals.
Payment processing, when players request a withdrawal, can take up to 5 days – which is a lot – and then you may have to wait another 5 days for money to reach your account, though this largely depends on the method used. During this 5-day wait, the BetMGM team is reviewing your account and your information to make sure you are eligible for funds withdrawal.
There are no clearly indicated limitations on deposits and withdrawals, although it is underlined in the website’s FAQ section that players cannot withdraw the entire amount.
Sadly, the customer support at BetMGM consists of a Help Page only that leads a player through a series of questions related to a specific issue while leading them to a possible solution. While admirable, not having any other system in place – such as live chat, or at least chatbots, or a phone line – is a concern that is hopefully going to be resolved in the very near future.
It is available both in-browser and as a downloadable application for Windows
They have an excellent customer service line with knowledgeable reps who are quick at resolving issues
Their website also offers secure banking options, including Visa, Mastercard, Bitcoin, Skrill, and prepaid cards
The downside to BetMGM is the withdrawal process can be a bit confusing