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Casino.com

Casino.com

5/5
1st DEPOSIT BONUS
$100% up to 400 + 200 FS - Casino
Live casino available
Vide range of online casino games
Weekly reload bonus

Table of content

ABOUT Casino.com

 

pros

Good welcome bonus
Weekly reload bonus
24/7 support

cons

Cryptocurrencies are not accepted
No betting on eSports
Bonuses & Terms

Bonuses & Terms

Any place that wants to seriously compete in the iGaming industry needs to get their bonus game on point. Punters of all kinds like to get welcomed with a hefty bonus offer. It just shows that the brand cares.

How much does this brand care? For the Welcome Bonus it’s a 100% deposit match of up to €400. That is quite nice in and of itself, but a further 200 free spins sweeten this already sweet deal. So, when you make your deposit, it will be doubled up to €400 and you will receive 40 extra spins immediately. After that, log in every day to receive 20 spins for the next 8 days. These free spins are valid for selected Age of the Gods games coming to you from the acclaimed game provider Playtech.

The bonus comes with a 40x wagering requirement, which is a bit higher than industry standard but still acceptable. You need to put up a minimum of €20 in order to qualify for the bonus, and the maximum win can be €400. On the extra spins side, to be able to withdraw any winnings from this free play players must wager 20 times, and there is a winning cap set at €100. When you are finished with the welcome bonus, and you have 30 days to do so, you can enjoy some other offers available.

Pragmatic Play’s Drops & Wins promotion pays out a total of $/€500,000 every month during campaign. Players must opt in to participate. On the final month of the Network Promotion, any non-fixed rewards such as the Prize Multiplier and/or the Prize Drop that are won in excess of the $/€500,000 will be paid out. The qualifying bet is $0.50 cents or in the currency equivalent. No wagering is required for any of the prizes. It will take 72 hours for the rewards to be deposited to accounts. There will be several winners on different websites, since it is a network/provider promotion. It is not supported on iOS.

Also, every Tuesday, there is a “Two for Tuesday” promotion. It’s a simple and sweet offer. Put in more than €20 into your account and you get a €5 bonus plus five extra spins you can use on Ace Ventura, White King II, and Age of the Gods: Rule of the Sky.

When you play Mega Fire Blaze Roulette Live, you may win a share of $777 in Golden Chips every round during the Mystery Bonus campaign. In order to get your fair share, follow these steps: during the promotional time, bet $1 or more on Mega Fire Blaze Roulette Live. Every day, a bonus round is unlocked at random six times. You may earn a portion of the daily prize money if you make one winning bet.

That’s all she wrote for bonuses at this particular online casino. Could there have been more? Definitely, more would have been nice. But what is on offer is very strong, the welcome package is hefty, the Tuesday reload is sweet, and Drops & Wins and Mystery Bonus campaigns nicely round up the offering.

VIP Plan

VIP Plan

Casino.com has a solid VIP program. It’s a familiar structure if you have played at any of the other best casino sites, there are levels and you advance through playing and depositing. There are exclusive promotions for the Bronze, Silver, and Gold levels, but where things really heat up is when you hit VIP.

There’s a 24/7 dedicated VIP team, a personal account manager, and special gifts. Regarding gambling, club members can receive exclusive promotions and reloads, higher bet limits and higher deposit limits. VIP Elite is, as its name says, for Elite players, and here you get a welcome bonus, personal cashback offers, and invitations to exclusive events, such as The Gold Cup at Sotogrande, The Grand National and Aintree, World Boxing Super Series.

Those are some of the pretty exclusive events where Casino.com could send you. Also, since Casino.com is an official partner of several English football clubs, they regularly invite their VIPs to visit the stadium and watch a game in style from the Hospitality Box.

Registration Process

Registration Process

When you are ready to make that account and start playing, you will find the process quite like what you’re already used to. To make the account you’ll need to click on the green Join button on the top right corner of your screen, supply basic info such as email address, username, etc. Agree to the Terms and Conditions and Privacy Policy and you’ll be able to take the next step, where full name, date of birth, address, phone number, postal code and city information are necessary.

Of course, since this is a proper and licensed venue, they are subject to Know Your Customer (KYC) regulations, in this case in the jurisdiction of Gibraltar. Just in case it’s your first time at the rodeo: the casino management can and most likely at some point will require you to submit proof of your identity. This can be things such as a birth certificate, driving license, passport, bank statement, and such. This is to fulfil their regulatory obligations but also to provide a safer playing experience free of fraud and misconduct.

It’s a standard procedure anywhere online these days. The industry is very regulated and very above-board these days. Luckily for players, the days of rogue casinos, pirated games, and unpaid winnings are long-gone. Online gaming is now a safe and secure, but above all, it’s a fun pastime.

Games & Providers

Games & Providers

In terms of games, there’s nothing to worry about. As we mentioned before, there are more than 1,000 titles to choose and pick from. Casino.com divided their games into Casino and Live Casino.

Furthermore, the Casino menu has several categories: Top Games, Premium Casino, Daily Jackpots, Megaways, Slots, Table Games, Jackpots. Chosen category can also be additionally sorted by popularity, alphabetically or by jackpot size. Games can be filtered by one or more out of 12 game providers. Players can also access Live Casino from the Casino menu. On the bottom menu of the homepage, we could say that Casino.com further subcategorized casino games by their types: Blackjack, Roulette, Slot games, Video Poker and Real Money games. These come from the already mentioned Playtech but also NetEnt, Microgaming, Blueprint, Eyecon, Play ‘n Go, Pragmatic Play, Quickspin, Realistic, Red Tiger, Skywind and iSoftbet.

The Live Casino section is divided into Top Games, Roulette Live, Blackjack Live and All Games. Along with two of the most popular live dealer games that deservedly have their own sections, players can also find Live Baccarat, 3 Card Brag, Hold’em, etc. Playing these games live gives players that extra thrill that you just can’t get without the real live dealer.

Sadly, the sports betting side of this venue, that included real life and virtual sports, is no longer available. Overall, it’s a strong offering here, with a lot of games to choose from, so this change shouldn’t affect the overall experience too much.

Banking Options

Banking Options

To be able to gamble, you first need to deposit some money into your account. Luckily, you have plenty of options to do so here.

Visa, Mastercard, Maestro, Bank transfer, of course, those are classics. But if you like e-wallets, you’re in luck since you can use Skrill, Neteller, ecoPayz, and a lot more. Of course, this will depend on which of these services is available in your region. Casino.com’s Payment Methods section gave a nice overview of available payment systems for every market they target. Maximum deposits also differ by method, for instance you can deposit up to $50,000 with Skrill but only $5,000 with AstroPay. All these options and limits are also explained on the basis of different markets, so you can get the info at a glance and then make your decision.

Minimum deposits are €10. We couldn’t find the minimum withdrawals on the site, however. Nevertheless, there are maximum withdrawal limits. So here they are: 15,000 for euros and pounds and 22,500 for other currencies. VIP level players get higher limits at 30,000 euros and pounds and 50,000 for other currencies. Non-VIP players will have to wait up to 3 business days for transactions to clear, while VIP players get their withdrawals within 1 or 2 days.

Overall, when it comes to banking, Casino.com offers a satisfactory experience. All the major payment providers are included, from cards to e-wallets to prepaid cards. One snag exists in the form of there being no cryptocurrency options. So, if you like things like Bitcoin, Ripple, or any other cryptocurrency, you will have to play elsewhere. It’s always disappointing when cryptos are not included as an option for deposits and withdrawals, but that’s how it is.

Customer Service

Customer Service

As mentioned before, the support team is available 24/7. And that’s something that we like to see. This means that any time you have an issue or any concern, there’s someone to help you out. Email ([email protected]) and Live Chat feature are two options, but this casino also offers telephone support for UK (0800 90 12 483) and international players (+350 200 44 793).

It’s not something you see that often anymore, but there’s a lot of people that will appreciate this slightly old-school way of getting gambling-related support. Of course, if you are a VIP player then you will get your own personal manager as well as a whole VIP team at your beck and call. Even if you’re not a VIP, this is still an excellent level of customer support for which the management of this venue should be commended.

Mobile Experience

Mobile Experience

A modern online venue such as this obviously has a mobile site. But what is the experience like?

The mobile version of the site has all of the things it needs to have to be convenient, fast, and fun. Everything you can do on the desktop version is there too. All the games, features, banking options, and so on. This means that you can simply use your mobile device, either smartphone or tablet (Android or iOS), go to the website and you will immediately be able to play. There’s no need to download anything since it’s all brough to you through the magic of HTML5.

With such excellent casino game providers as Casino.com has in its roster, all the games will look great on the small screen too. It’s a really great time to be a fan of online gambling. With modern technology, you can always get your favorite games anywhere you are. As long as there is an internet connection, you’re golden.

FAQs

FAQs

1. Are bonuses available through the casino’s iOS app?

No. If you want to take advantage of the bonuses, you will have to register through and then play on the website instead of the iOS app.

2. Does Casino.com offer telephone support?

Yes, a phone option is available for players who prefer it.

3. Are cryptocurrencies accepted for deposits and withdrawals at this casino?

No, you cannot use cryptocurrencies such as Bitcoin at Casino.com. Instead, cards and e-wallets can be used as well as prepaid cards such as PaySafeCard.

4. Are there any restricted countries at Casino.com?

Casino.com allows people from all over the world to join, but there are some legal, regulatory, and other restrictions that prevent users in the following countries and regions from registering: Afghanistan, Australia, Austria, Belgium, Bolivia, Bosnia-Herzegovina, Bulgaria, Burundi, Cambodia, Central African Rep, China, Congo, The Democratic Republic, Czech Republic, Ecuador, Egypt, Eritrea, Ethiopia, France, Gaza Strip, Guatemala, Guinea Bissau, Haiti, Hungary, Indonesia, Iran, Iraq, Israel, Japan, Kyrgyzstan, Lao People’s Democratic Republic, Liberia, Libya, Lithuania, Malaysia, Mexico, Myanmar, Netherlands, Nicaragua, Nigeria, North Korea, Pakistan, Poland, Portugal, Romania, Russia, Sierra Leone, Slovakia, Slovenia, Somalia, South Korea, South Sudan, Spain, Sudan, Syria, Tajikistan, Thailand, Turkmenistan, Uganda, Ukraine, USA, Vanuatu, Venezuela, Vietnam, West Bank (Palestinian Territory, Occupied territory), Yemen.

5. Can I set Self-Exclusion and Time-Out features on my account?

Yes. Access control may be enabled on your account by reaching out to customer service, who will guide you through the process.