About Dukes Casino
Dukes Casino is a ProgressPlay Ltd-owned and managed casino that was established in 2013. Players at Dukes Casino may choose from a wide variety of casino games. The casino offers a range of 16 software companies with a total of 400+ different games.
Dukes Casino is licensed by the UK Gambling Commission and the Malta Gaming Authority to provide a high degree of security. The Dukes Casino website is currently available in several languages: English, Canadian French, Spanish, Portuguese, Finnish, Japanese. Also, some of the languages come in modified versions for different markets. English is tailored for Canadian, Irish, Indian, and New Zealand markets, Spanish for Argentinian, and Portuguese for Brazilian markets.
Dukes Casino Bonuses & Terms
Welcome package and general terms
The Dukes Casino Welcome Bonus is available to all new players. The initial payment will be boosted by 100%, up to £100. Every account will also be awarded 20 free spins on the slot Book of Dead. The minimum deposit amount to qualify is £10. The bonus money is valid for 30 days and the maximum possible winnings are 3x the bonus amount. The free spins are valid for 7 days and the maximum winnings collected from them can be £20. The wagering requirement for both bonus and free spins is 50x. Slots contribute mostly towards meeting this requirement, while players can also play table games. However, video poker contributes with only 5%, while 10% of bets made on Blackjack, Baccarat, Roulette, Poker tables or Jackpot games count towards the requirement. Also, check the T&Cs for the list of excluded slots.
What this Dukes Casino review concluded is that even though the terms and conditions specify the details for a potential Dukes Casino no deposit bonus, both free bonus money and free spins, at this moment the Dukes Casino bonus offer does not include any of those. Also, it is very important to note that players will not be eligible for this promotion if they deposit using Skrill. No bonus codes are necessary to claim bonuses.
All other Dukes casino bonus offers necessitate opt-in and are subject to 50x wagering requirement. Except for cashback bonuses, the winnings cap is 3x the amount of bonus.
There are two types of cashbacks. Cashback Weekends bonus is, naturally, only available on weekends, but on selected games as well. Players qualify with a £25 minimum deposit and can receive up to £500 in cashback. Midweek cashback has the same maximum amount; however, player can qualify with £20.
A Double Delicious promotion allows users to claim a bonus of 25% up to £500. And not just once, this is possible twice. Standard Dukes Casino bonus T&Cs apply, 50x wagering requirement and 3x winning cap, but an additional condition is the validity of this offer, which is only 2 days. A very similar bonus offer is Sunday=Funday, with these changes: the bonus is lowered to 20%, validity to 1 day and winning cap to 1x.
Saturday Spinner promotion grants gamblers bonus free spins. Other than opting-in, wagering real money is mandatory to qualify. The requirement and validity stay the same, and the cap is set at £20.
Dukes Casino VIP Plan
If you’re a regular player at Dukes Casino, their VIP program may reward you with discounts, exclusive promotions, and additional bonuses. The more you play, the greater your loyalty level will be, and the better the advantages will be for you, the player. This is the casino’s way of expressing “thank you” for your continuous patronage on their platform by treating you like a VIP! It’s simple to earn points at the Dukes Casino VIP Room.
You get one VIP point for every $/£/€16 you wager at their online casino. The more points you gain by playing, the more privileges you’ll be able to enjoy as your VIP level rises. Each new player begins as a VIP Bronze, and the VIP Room has a total of five levels. When you join Dukes Casino, you will be rewarded for your commitment. You will be able to obtain incentives, promotions, and discounts. The more you play, the further up the loyalty ladder you will rise.
Dukes Casino's registration process
In only a few steps, you may complete the Dukes Casino registration form. To begin, click the SignUp button on the top right corner of the screen and fill out the form that appears with the necessary personal information. The casino will ask you to authorize your account once you’ve completed the form.
To do so, you must normally click on the casino’s verification link sent to you through email. After you’ve completed the certification process, you’ll be able to start playing. The casino needs you to go through account verification before you can seek any payments. Dukes casino requires you to submit a scan of an official document for this purpose (driving license, ID card or passport).
Additionally, you must submit a bank document (credit card photo, bank account screenshot, or e-wallet photo) or a provider bill to validate your address (phone bill, gas bill or electricity bill). To complete the verification process, you must provide the required papers by mail. Within a few days of submitting the papers, you should receive an account verification confirmation. Then, you’ll be able to access the site through Casino Dukes login button, positioned right next to the SignUp button.
Games & Providers
In terms of game selection, Dukes Casino online gaming site offers over 2000 games, which is an impressive number. It also has live dealer games for people who wish to experience the thrills of a real casino.
Dukes Casino divided all games into several categories, accessible on homepage directly, or on the top menu. Featured games list all the most popular players’ games. Other sections are New, Slots, Live Casino, Roulette, Jackpot games, Casual and Mobile Casino.
Both Slots and Jackpot game libraries are vast, however what is missing are online progressive jackpots. These games randomly surprise active gamers with a substantial prize, but at the moment this Dukes Casino review couldn’t locate any of them on the online casino. The Roulette games section offers a selection of different variants. Other than Live Roulette, players can enjoy American, European, French, 20p or World Cup Roulette. Finally, players can find a couple of increasingly popular lotto, scratch and virtual sport games in the Casual section.
Another advantage of Duke’s Casino is the live casino feature. Dukes features a Live Casino where players may experience live dealer games just as they would in a Las Vegas casino. Evolution Gaming provided around 40 games, including variations of Live Blackjack, Live Baccarat, Live Roulette, but also Three Card Poker and Dragon Tiger. All of them are broadcast live from a number of top-tier professional studios across the world. Players will be able to experience the atmosphere of a genuine casino and have an unforgettable time.
Over 50 providers procure Dukes Casino. Among them are some of the well-known game makers, for instance NetEnt, Microgaming, ELK, Pragmatic Play, Red Tiger, Spinomenal, Wazdan, and others.
Deposits & Withdrawals
To deposit money, simply click on the Dukes Casino login button, access the account, and choose the Cashier button when you want to make a deposit of real money or withdraw funds from your account. After that, choose the payment options that you like, type in the amount that you wish to deposit, and then click the Deposit button. To make a withdrawal request, pick the Withdrawal option, then choose the payment method that works best for you, and then click the Withdrawal button.
In order to make deposits as easy as possible, Dukes Casino has decided to provide a wide variety of payment options that are suitable for players from all over the world. Availability of these methods will vary depending on the location in which a player lives: Visa, Mastercard, Maestro, PayPal, PayviaPhone, Paysafecard, Trustly, MuchBetter, and ecoPayz.
It is essential to take into consideration that the required minimum deposit amounts for each of the accessible payment options vary from £10 to £20 for every transaction.
In a manner similar to the availability of deposit options, Dukes Casino provides several withdrawal methods that are favorable to players from all over the world. Interact, Visa, Mastercard, Maestro, PayPal, Skrill, ecoPayz, Trustly, Euteller, QIWI, Webmoney, bank transfer, and Neteller are now available withdrawal options. The maximum limits for withdrawals are just £3000 weekly, and £6000 monthly.
The processing times for withdrawals also vary depending on the method. The processing of withdrawal requests at Dukes Casino presently takes one business day, while the transfer of funds from withdrawals to the selected payment method might take anywhere from three to seven business days. In addition, a fee of £2.50 will be taken as an administrative charge per transaction for each and every withdrawal you make.
Customer service at Dukes Casino
Getting in contact with Dukes Casino customer service may be done in a variety of ways. One way to get in touch with customer support is by email [email protected] Typically, the support team’s response should be in your inbox within a few hours of receiving your email, but in special circumstances that can take between 12 and 24 hours. Another way to contact the casino is to use the online form on the website.
On the casino’s website, there is also a Live Chat option. The customer support team is very responsive and replies to queries in a helpful and timely manner. Customers may also get answers to a variety of frequent inquiries in the casino’s FAQ area. The only negative feature of their customer service is that there is no way to contact their support team by phone.
Dukes Casino’s Mobile Experience
Dukes Casino has been completely redesigned to provide players with the greatest possible mobile experience. As more individuals choose to browse on their smartphones, the casino has assured that everyone who likes gambling may do it from anywhere using a single device. Players may play their favorite games on their smartphones, whether they are running Android, iOS, or Windows.
Players only need to open their smartphone’s favorite browser, access the casino’s website, and play. Any further software does not require to be downloaded. Only a stable internet connection and a smartphone are necessary for participation.
Dukes Casino FAQs
1. If I sign up at Dukes Casino, do I have to pay to play live games?
Unfortunately, Dukes Casino does not provide a free practice version of their live games. Hovering over the other games can make a demo version accessible, so you can try out some games before placing real money stakes.
2. What happens if I receive an error message?
In the event that an error notice comes up, you will be required to exit and restart the game. When the game in issue is reopened, any currently ongoing spins will be preserved and resumed where they left off.
3. How frequently do players win the jackpot?
This is dependent on the exact jackpot slot that was played as well as the total amount of jackpots that a certain slot machine provides. Because some of them have more than one prize, they have a higher rate of producing jackpot winners. On the other hand, jackpot slots that only offer a single progressive jackpot tend to award the top prize less often.
4. Is there a limit on the amount that a player can win in the live casino?
There is no such thing as a cap on the amount that a player can win playing any of the live games.
5. Is it possible for me to play many slot machines at the same time?
No, the Dukes Casino does not let players participate in more than one game at the same time.