About Lucky Elf Casino
When I started on this Lucky Elf Casino review, I immediately looked for available languages because it’s a good indicator of the casino’s aspiration towards full customer satisfaction. Lucky Elf has three options, English, French, and German, although English has dialects — British, Canadian, Australian, Irish, and New Zealand. In addition, players from Canada can also open the site in Canadian French.
Luckyelfcasino.com was founded in 2022 by a company holding Curaçao eGaming license, Hollycorn N.V. Its wholly-owned subsidiary, Libergos Limited, is registered in Cyprus.
Casino players based in the following countries and their overseas territories aren’t permitted to make a deposit or play at Lucky Elf Casino: Belgium, the Czech Republic, France, Greece, Israel, Lithuania, the Netherlands, Portugal, Serbia, Spain, Ukraine, the United Kingdom, and the USA.
Additional restrictions apply for NetEnt games and branded games like Planet of the Apes video slot, Vikings, Narcos, Street Fighter, Fashion T.V., and all Universal Monsters video slots, so be aware of this if you’re thinking about joining Lucky Elf casino.
The site comes in a dark mode, and its theme is based on mystical beings such as elves, dragons, and wizards resembling those of the Lord of the Rings film series.
Even the sections are adequately named:
– Mainland (Homepage)
– Magic Promo (Bonus page)
– Your Realm (Account management)
The navigation through their sections is quick and easy, including the Lucky Wheel, Crystal Quest, and Support sections, which are also located on the left side of the screen. Other important information such as general and bonus T&Cs, payment methods, and responsible gaming tools are available on the bottom menu.
Lucky Elf is a new online casino; therefore, it goes without saying that it’s perfectly compatible with all mobile devices considering that mobile gaming is typically prioritized because of the most recent needs posed by the clients.
All casino games, including live dealer and table games, properly adapt to all operating systems, including Windows, iOS, Oppo, and Android. Even though there’s no dedicated mobile app, the mobile website can be accessed without any additional software downloads by using the browser on your device.
At Lucky Elf casino, the registration process starts with clicking the green registration button in the top-right corner of your screen.
– After that, a new window will appear where you can select whether you want to use the bonus and if you do, the bonus code will be shown.
– Unlike many other casinos, Lucky Elf allows you to complete your personal information later. You can do it by clicking the profile button in the Your Realm section accessible in the bottom-left corner of the screen.
– Then, you must fill in your personal information — name, date of birth, gender, country, city, address, postal code, and mobile phone.
– Only after you have provided all of this are you allowed to make a deposit.
The complete accuracy of the data provided is essential. When the time comes to cash out your winnings, the last thing you want is a setback in the KYC process.
Games and Providers
Lucky Elf’s game lobby can be found on Mainland, where it’s separated into three sections — Top Games, New Games, and Table Games.
Right next to the Lobby button, you can use the menu to filter the games in 9 different ways:
– All Games
Over 5500 games are provided by more than 60 game makers, including some of the best-known like Evolution, Endorphina, and NetEnt, but also those not regularly found on casino websites, such as NoLimit, Spribe, or Zillion. Most of the games are categorized in the slots section, and there are over 4500 of them.
The live section offers over 500 of the most popular live dealer games, such as Roulette, Blackjack, Baccarat, Poker (Hold ’em), and Craps, but also lesser-known like Dragon Tiger, Andar Bahar, and games based on game shows.
It’s a nice move from Lucky Elf to create a separate section for games available for crypto-play, and Aficionados of this type of play will surely be happy to see this feature.
The tables section contains both live dealer games and classic casino games. But, unlike live dealer games, you can try demo versions of standard table games, as is the case for all other types present at the casino.
The Instant section offers different scratch, lotto, and dice games, while the Jackpot category shows those that qualify for big prizes.
Lucky Elf Casino Review — Bonuses and Promotions
Lucky Elf Casino offers two lines of bonuses. One is a welcome package made out of four deposit bonuses, and the other is a no-deposit bonus with an exciting catch.
Welcome bonus package
– ELF1 code grants 100% up to €100 and 100 free spins on the 1st deposit
– ELF2 code grants 50% up to €100 and 50 free spins on the 2nd deposit
– ELF3 code grants 75% up to €100 and 50 free spins on the 3rd deposit
– ELF4 code grants 100% up to €100 and 50 free spins on the 4th deposit
All deposit bonuses fall under the x40 wagering requirement, and all are activated with a minimum deposit of €20. The bonus funds are valid for 14 days of the qualifying deposit.
Free spins will be credited daily in equal parts of 25 spins, but only after the deposit and bonus have been wagered. What’s more, they have to be wagered 24 hours after activation on four games provided by Mascot studio:
– For the Realm! (1st deposit)
– The Myth (2nd)
– Fairytale Coven (3rd)
– Merlin’s Tower (4th)
Both the maximum win and maximum cashout from free spins are €50.
No Deposit Bonus
The Lucky Elf casino no deposit bonus offer only applies to new players who sign up for LevelUp casino through the “Join Now” button on the Lucky Elf Magic Promo page.
After signing up, use the promo code UPWILD50 to receive 50 free spins on the Wild Spin slot without making a deposit. Note that spins are valid for 24 hours with an x50 rollover requirement.
Loyalty and VIP Plans
As I learned directly and promptly from the customer support operator, there is no VIP program at Lucky Elf yet. So I’ll emphasize that ‘yet’ and deduce that some type of VIP plan is in the works.
Looking at the Crystal Quest section, I assume the VIP program will be based on the crystal collection. Currently, the Crystal Quest competition grants prizes to players that reach one of 20 levels that grant between 10 and 100 free spins (levels 1-6) or between $10 and $30,000 (levels 7-20). Users must gather between 20 and 3 million crystals to qualify for any of these prizes.
Also, the casino prepared Terms and Conditions in advance, predicting possible higher withdrawal limits for future VIPs. If you’re more interested in current banking limits, check out the next section of my Lucky Elf review.
Lucky Elf maybe didn’t include as many payment methods as other casinos, but the most popular and important ones are there. Players can make deposits between €20 and €4000 using these payment options:
EcoPayz requires the same minimum deposit of €20, but they allow a slightly higher maximum of €5000.
Players can use all of these banking methods when they want to make a withdrawal of their funds, and the limits are — €20 minimum and €3000 maximum. However, as usual, one additional withdrawal method is available — a bank wire transfer. Using the bank wire transfer, you can withdraw the exact maximum as with the other methods (€3000), but the minimum is considerably higher — €200.
Additionally, players are limited daily to €3,000, weekly to €7,500, and monthly to €15,000 when they request a withdrawal.
In addition to euros and USD, players can also use four more currencies to play in this casino:
– Norwegian kroner
– Australian dollar
– Canadian dollar
– New Zealand dollar
Lucky Elf casino is crypto-friendly, allowing all well-known cryptocurrencies: Bitcoin, Bitcoin Cash, Tether, Litecoin, Dogecoin, Ethereum, Tether, Tron, and Ripple. In addition, they can use CoinsPaid or Binance to send them to an account.
Lucky Elf started operations in January this year, but already the casino has received plenty of commendations from its satisfied users. Some among them were extremely pleased with the availability of a no deposit bonus and several slot games which aren’t available on other sites. Moreover, a couple of users liked Lucky Elf’s crypto-friendly platform and the variety of their welcome bonus offers.
On the other hand, there were some complaints centered around game restrictions and the maximum bonus cashouts. All in all, the fact that Lucky Elf already has a considerable number of user reviews is impressive because that means they have already managed to acquire regular players.
Lucky Elf’s customer service agents can be contacted in three different ways. The first is through the website’s live chat feature. The fact that the live chat operator answered my questions within a few minutes and the 24/7 availability are indicators of high-quality service.
Another way to contact the customer support team is by emailing [email protected] Alternatively, you can attach a photo or a document in a live chat, which is an additional option for you if the live chat is unresponsive. What’s more, you can also ask for the transcript of your conversation with the operator in case you’re unsatisfied with the service and want to take it to a higher instance.
A final method of communication is via the old-school message option accessible in the bottom menu of the website.
To bring my Lucky Elf casino review to a close, I want to again emphasize how responsive the support and the website are. In addition, bonuses on the first four deposits are available on some other sites, which is a somewhat uncommon perk. You should take advantage of this promotion to instantly add more money to your balance and play any of the 5500 games offered by the most well-known game studios in the market.
Nevertheless, I would like to see some enhancements in the bonus section. Namely, other casinos offer some sort of daily or weekend reloads, such as free spins or a deposit bonus match in a smaller percentage. Still, players can be confident that Lucky Elf is properly operated, considering that its owner Hollycorn N.V. operates 18 casinos.
Which Responsible Gaming tools can I use?
You can set limits on how much you can deposit, lose, bet, or spend in a single game or session, or you can apply a Cooling-Off period or Self-Exclusion. Also, limits can be changed — a decrease takes effect immediately, but an increase requires email confirmation after the previous limit of the same type has ended.
Other than LevelUp casino, are there more ‘sister’ casinos?
In addition to its agreement with LevelUp, owned by Dama N.V., Lucky Elf is also a part of a group owned by Hollycorn N.V. that founded 17 more casinos. WildCoins, BlueLeo, and highly rated Boho Casino, Abo Casino, and Casino Rocket are among them.
Is Lucky Elf casino legit and secure?
Perhaps you’d like it to be regulated by a different gaming authority, but you can find comfort in knowing that Lucky Elf is a part of a big ownership group. It protects its users by applying the most recent security measures in the form of SSL encryption technology.