SiGMA World
SiGMA Play
Upcoming Summit
Valletta, Malta
11 - 14 Nov 2024
Courses Responsible Gambling For Online Operators
Responsible Gambling For Online Operators

Responsible Gambling For Online Operators

Meet your compliance requirements with our comprehensive RG course. Our multi-format course educates staff on the importance of promoting safe and responsible gambling.

Book Now

Essential insight for all staff in a customer facing position

Social responsibility is a top priority for all well-regulated iGaming Operators and staff training on responsible gambling forms a central part of this.

Staff will gain a thorough understanding of Responsible Gambling principles and the crucial role of safeguarding players from gambling-related harm. Our engaging and comprehensive training equips employees with valuable knowledge to identify and respond to warning signs of problem gambling through real-life scenarios, providing a practical understanding of how to assist players who may be struggling with their gambling.

Request Demo Access
RG Plugin v0
RG UKGC 1
RG Foundation 1
RG UKGC 2
  • Course Format & Objectives
  • How To Access
  • Certification

WHY THIS COURSE

Designed to give staff a complete overview of what RG is and the importance of protecting players from gambling-related harm.

Plug-in solution: We’ve developed first to market plug-in technology for several European markets, including Belgium, Denmark, Europe, France, Germany, Gibraltar, Italy, Malta, Spain, Sweden, the Netherlands, USA, Caribbean and the UK. The courses will be delivered in a modular format, whereby learners will take a ‘foundation’ course that covers core principles of RG followed by the relevant jurisdiction-specific regulations to complete the training.

The duration of the course is approximately 1 hour, with learning objectives being:

  • Understanding the difference between responsible gambling and problem gambling
  • Learn about the impact of problem gambling on the player
  • Recognise the different player types and gambling-related vulnerabilities
  • Familiarise yourself with the common misconceptions of gambling and aggravating factors of gambling products
  • Recognise the different indicators that a player can exhibit in relation to problem gambling
  • Learn about the different gambling management tools and resources available to assist in managing gambling activity

This course is available via iGaming Academy’s eLearning portal:

  • In an interactive format accessible worldwide
  • With access for up to 1 year
  • CPD accredited (value 1 hour)
  • Downloadable certification upon completion
  • Add it to your company’s own branded LMS Learning Management System

Access will be provided within 1 working day, to the email address specified at purchase. You will receive your login details from [email protected], if you don’t get this information within 1 hour of receiving confirmation, then please check your spam folder.

After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:

  • your name
  • the course title
  • the date of completion

CPD information

“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.

iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.

Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”

Source: CPD https://cpduk.co.uk/explained

Related Courses

Anti-Money Laundering and Anti-Terrorist Financing For Land Based Casinos
Compliance

Anti-Money Laundering and Anti-Terrorist Financing For Land Based Casinos

Understand the obligations that individuals and companies have in order to prevent and detect money laundering and terrorist financing activities; as well as learning the reporting and record keeping obligations….

Customer Interaction
Compliance

Customer Interaction

Based upon the Gambling Commission’s approach to customer interaction, this course prepares employees to identify and interact with customers experiencing gambling-related harm.  

Licence Conditions & Codes of Practice [LCCP]
Compliance

Licence Conditions & Codes of Practice [LCCP]

Learn everything you need to know from the LCCP [Licence Conditions & Codes of Practice] published by the UK Gambling Commission, including all your requirements and obligations as an operator…

Online Sportsbook
Compliance

Online Sportsbook

Swiftly onboard employees or heighten organisational knowledge with this focused eLearning course on sports betting.

Anti-Bribery
Compliance

Anti-Bribery

Keep your business in accordance with the UK Bribery Act. Staff will learn the necessary steps to prevent and avoid bribery.  

Anti-Fraud & Payments Handling
Compliance

Anti-Fraud & Payments Handling

Detect and prevent the fraudulent abuse of your business by training all relevant staff at many different points in the customer journey.  

Anti-Money Laundering and Counter Terrorist Financing For Online Operators
Compliance

Anti-Money Laundering and Counter Terrorist Financing For Online Operators

Essential knowledge of what money laundering and terrorist financing are, as well as the fundamental similarities and differences between the two.

GDPR (General Data Protection Regulation)
Compliance

GDPR (General Data Protection Regulation)

Ensure staff understand how to comply with the General Data Protection Regulation and procedures.  

Payment Card Industry Data Security Standard
Compliance

Payment Card Industry Data Security Standard

PCI DSS is highly recommended for all employees who handle cardholder data in the online gaming industry  

UK Advertising Codes And Practices
Compliance

UK Advertising Codes And Practices

Learn about the laws and regulations governing Advertising and Marketing materials, and how best to implement the requirements in practice.  

Remote Gambling Guide To The CMA
Compliance

Remote Gambling Guide To The CMA

Keep your business compliant with the Competition and Markets Authority (CMA). This course introduces learners to consumer protection rights, key terms and best practices, along with all relevant UK laws…

Swedish Regulatory Framework
Compliance

Swedish Regulatory Framework

A high level overview of Swedish online gambling regulation, covering all key responsibilities of operators who hold a Swedish license.  

SiGMA Foundation's education charity efforts

The SiGMA Foundation is a dynmic force in bringing about positive change by blending physical challenges with fund-raising initiatives that make a global impact.

The Women Empowerment Project, Bonga, Ethiopia

Looking ahead, the SiGMA Foundation has ambitious plans for the upcoming year. Building on the success of past initiatives, the Foundation aims to expand its reach and scale its impact in key areas.

In Ethiopia, the Foundation plans to further support the Women Empowerment Project, which is committed to empowering women through tailored educational programs and vocational training. This includes providing essential resources for skill development in areas such as IT, cookery, sewing, and hairdressing. The goal is to equip women with the tools and knowledge needed for sustainable livelihoods, fostering economic independence and social empowerment within the community.
Learn More
Media image

Latest Foundation News

More News