Cybersecurity issue disrupts MGM Resorts

Content Team September 12, 2023

MGM Resorts International, ower and operator of numerous casinos and hotels across the United States, experienced a “cybersecurity issue” that led to the temporary shutdown of some of its computer and technology systems. The issue was first detected on Sunday, and its full impact on various aspects of the company’s operations in Las Vegas and several other states, including Maryland, Massachusetts, Michigan, Mississippi, New Jersey, New York, and Ohio, was initially jeopardised.

Investigating the cause

According to Brian Ahern, a spokesman for MGM Resorts International, the company promptly responded to the cybersecurity issue by taking certain systems offline. The exact nature of the issue was not disclosed in the statement, but MGM Resorts emphasized that it had initiated an investigation with the assistance of external cybersecurity experts. Additionally, law enforcement agencies were notified about the incident.

As a result of the cybersecurity issue, the company’s website was temporarily inaccessible. However, the company provided alternative telephone numbers for customers to reach the reservation system and properties, indicating that they were actively working to address the situation.

Casino floors experienced interuption

MGM Resorts International is a major player in the hospitality and gaming industry, with a significant presence in Las Vegas, where it operates several well-known properties such as the MGM Grand, Bellagio, Cosmopolitan, Aria, New York-New York, Park MGM, Excalibur, Luxor, Mandalay Bay, and Delano. The company also has operations in China and Macau. The incident affected not only the reservation systems but also casino floors at these locations. The investigation into the cybersecurity issue was ongoing at the time of the report.

The aftermath

MGM Resorts will likely invest in its cybersecurity infrastructure to prevent similar incidents in the future. This may involve conducting a thorough security audit and implementing advanced security technologies. Building and maintaining customer trust is paramount and the company will need to communicate with investors, customers and shareholder what steps are being taken to address the issue and reassure the safety f data in the future.

Ultimately, the company’s ability to recover from this incident and safeguard against future threats will play a crucial role in determining its business trajectory. It will need to demonstrate resilience and a commitment to maintaining the trust of its customers and stakeholders.

SiGMA’s next stop is Curacao, held in Association with the Ministry of Finance