Casinos Casino Universe
Casino Universe

Casino Universe Review

Our rating
1/5
User rating
-/5
Trust Index
Low
Low
Payout Ratio N/A
Payout Speed Credit cards - 1-3 business daysEwallets - up to 24 hoursWire Transfer - 3-5 business days
Licences MGA

Overview of Casino Universe

A reputable iGaming brand, N1 Interactive Ltd. owns and operates Casino Universe. In addition, the same company owns other first-rate online casinos, including SlotWolf, Slot Hunter, N1 Casino, and over 30 other sites. This Casino Universe review will go through all the most important aspect of the site, and it starts with player’s availability.

At this time, the casino is unavailable for the people of Australia, but also in these jurisdictions:

  • In Africa: Angola, Burkina Faso, Cape Verde, Central African Republic, Congo, DR Congo, Eritrea, Ethiopia, Ivory Coast, Liberia, Libya, Mali, Mauritius, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Uganda, and Zimbabwe.
  • In the Americas: Barbados, Cuba, Guatemala, Haiti, Jamaica, Nicaragua, Panama, Paraguay, and United States of America,
  • In Asia: Afghanistan, Cambodia, China, Hong Kong, Iran, Iraq, Israel, Lebanon, Laos, Macau, Myanmar, North Korea, Pakistan, Syria, and Yemen.
  • In Europe: Albania, Belgium, Czech Republic, Estonia, France and its overseas territories, Greece, Italy, Lithuania, Norway, Poland, Serbia, Slovakia, Slovenia, Spain, Turkey, and the United Kingdom, including Gibraltar, Jersey, Cayman Islands and Anguilla.

Pros

  • Payment options available in multiple currencies
  • Design responsive for mobile devices
  • Variety of languages, including Live Chat

Cons

  • Limited Live Chat feature
  • Restricted in big English-speaking countries

Bonuses and Promos

1/5

Casino Universe offers a multitude of generous promotions once you open an account. Players need to opt-in to receive bonuses.

Welcome Bonus

Only the initial deposit qualifies for the 100% up to $500 Welcome Bonus. There is a $5 cap on wagers while the bonus is in play. To get in on this promotion, a minimum deposit of $10 is required. The joint amount must be wagered 25 times within 48 hours.

Deposit Bonuses

The minimum deposit to qualify for bonuses is $10. You have two days to wager the bonus and deposit 30 times. Every deposit bonus can be claimed once a week:

  • 75% bonus up to $500, with bonus code bonus75
  • 50% bonus up to $500 with promo code bonus50
  • 25% bonus up to $500 with code bonus25

Cashback

Cashback is granted automatically every week, on losses from slots calculated on deposit without the bonus. Slots always reward you with a 10% payback, and the minimum to be received is €5.

In order to receive 20% cashback, you must reach the sixth level of the loyalty program. Cashback doesn’t fall under any wagering requirements and it must be claimed within 24 hours.

Tournament

Casino Universe and Spinomenal joined forces to create a network promotion. Each of the 19 tournaments has big prize pools. The prize pools start at $40 and go all the way up to $11,000. They should increase as the tournament progresses.

The minimum qualifying bet per spin is $0.2. Players collect points based on the win multiplier. They receive 10% of the gains during each round, which will be added to the player’s score in the final round.

VIP Plans

1/5

Loyalty program awards you one point for every $50 wagered. Once you get 3000 points you become a comet player, a first-level VIP. Along with the benefits you receive when you reach a certain level, you can also get a personal manager, faster withdrawals, and a special birthday offer. Casino Universe implemented six VIP levels:

  • Comet level – between 3000 and 6000 points – grants 200 free spins in Book of Dead slot
  • Pluto level – between 6001 and 8000 points – and receives a deposit bonus 100% up to $500
  • Neptune level – between 8001 and 10000 points – 500 Casino Universe free spins in Twin Spin
  • Venus level – between 10001 and 12000 points – deposit bonus 100% up to 1000 EUR
  • Mercury level – between 12001 and 16000 points – 1000 free spins in Starburst
  • Sun level – between 16001 and 20000 points – 20% cashback everyday

Games and Providers

1/5

During this review of Casino Universe, I found numerous brands responsible for the casino’s diverse collection of top-notch titles, include Booming, Endorphina, Evolution Gaming, Play’n GO, and Pragmatic Play and about 30 more, mostly notable gaming studios. Only well-known software providers with licenses from reputable gambling authorities implement the operator’s software. Third-party independent agencies certify the fairness of the games as well.

You can find a game that appeals to you based on the themes and features. You can browse and select games from the following categories:

  • Table games
  • Black hole
  • Jackpot games
  • Book of Universe
  • Grand Holiday Tour

Gaming library includes another category, Live Casino, further subcategorized according to game type:

  • Roulette
  • Blackjack
  • Baccarat
  • Game Shows
  • Poker

The game demo mode offers novice players a chance to test the game for free. In addition to slots, table games, video poker, and live dealer games, you’ll also find keno, bingo, and scratch cards. As the games feature flexible bet sizes, both high-rollers and low-rollers will be able to find a game that suits their budget.

Banking options

1/5

The casino offers various options for players to upload funds to their gaming accounts. The minimum deposit is $10, and you can put a maximum of $5,000 per transaction. All deposits are free of charge and processed within a few minutes.

The following payment methods allow you to deposit:

  • Visa/Mastercard/Maestro
  • Neteller
  • Skrill
  • PaySafeCard
  • Sofort
  • MiFinity
  • Trustly
  • Volt Transfer
  • Zimpler
  • EcoPayz
  • Neosurf
  • Rapid Transfer
  • Giropay
  • iDebit
  • Interac

However, not all of these banking systems are available for withdrawals. Instead of Maestro, PaySafeCard, Sofort, Volt, Rapid, Zimpler and Giropay, Casino Universe added a couple of more payment options, besides wire bank transfer, which is usable for withdrawals at nearly every casino:

  • InstaDebit
  • Yandex
  • Qiwi

You can request a minimum withdrawal of $20 if you use MiFinity, in all other cases except wire transfer, the minimum is set at $50 per transaction. To use a traditional bank transfer, you need to make a $400 withdrawal request.

To sum up this review of Casino Universe section, I note that the site also applies weekly and monthly maximums of $5,000 and $15,000 respectively. In addition to USD, during registration you can pick one of the other available currencies:

  • EUR
  • CAD
  • NZD
  • PLN
  • JPY
  • INR

Ease-of-Use

1/5

The homepage is like a lobby, displaying the most popular titles from various categories. You can easily navigate through the website via its well-organized layout. The button pinned to the upper right corner allows you to change the language. You can choose between:

  • English
  • German
  • Spanish
  • Portuguese
  • Finnish

You can find links to almost every part of the site at the bottom of the page, including the terms and conditions, accepted payment methods, bonus terms, and customer support department. You can also find the Live Chat box in the lower right corner.

Mobile Compatibility

Casino Universe is user-friendly website, as it allows play on a web-browser app compatible with Android and iOS devices. Even on devices with smaller screens, the casino works with its full functionality intact. The graphics are impressive even when playing from a portable device You can access the casino as long as you are using a widely-used browser, such as Google Chrome, Mozilla Firefox, Opera, or Safari.

Registration Process

1/5

It’s quite simple to register. You need to click on some links and fill out some information. Here is a step-by-step guide:

  • In the upper right corner, click the Sign-Up button;
  • Input email address, password, and choose the currency;
  • Name, birth date, city, address, postal code, gender, phone number;

All this info needs to be written correctly, because you can’t change it later and complete the verification process. You can verify the account in the profile section by proving your identity, payment method and mobile number. You must confirm your identity through Hooyu security partner.

Customer Reviews

1/5

By reading Casino Universe reviews, I found which areas mostly pleased the customers, but also what aspects they consider to need improvement.

Users like the game’s selection, Live Casino in particular, and the website’s dark-mode design. They also commend the emphasis on payment methods, and long-term bonuses. Perhaps, most important praise was about fast verification and cashout processes. Players report receiving their withdrawals to Neteller account within seven hours from request, which is practically as quick as possible. Verification process took about 10 minutes, and was aided with a kind customer support, which was helpful with documents with withdrawals.

On the other hand, gamers feel the navigation is on a medium level, which is also the case for layout and functionality. The main flaw, which was mentioned several times, is the unavailability of 24/7 Live Chat support, even though when active, the feature received high praise.

Conclusion

1/5

This casino is a part of a well-established casino operator, N1 Interactive, and that gives players security and allows them to fully engage and game in Casino Universe. The site lives up to its reputation, by providing the variety of slots and live dealer games, languages, currencies and payment methods. It also employs, when active, a top-notch Live Chat support.

What you really need to focus on in Casino Universe review is the site’s bonus package, which includes the welcome bonus and additional, weekly deposit bonuses. For this reason alone, you should trigger the registration process and give it a trial period, no matter if you prefer gaming from desktop or mobile version of the site.

Our Verdict of Casino Universe

This casino is a part of a well-established casino operator, N1 Interactive, and that gives players security and allows them to fully engage and game in Casino Universe. The site lives up to its reputation, by providing the variety of slots and live dealer games, languages, currencies and payment methods. It also employs, when active, a top-notch Live Chat support.


What you really need to focus on in Casino Universe review is the site’s bonus package, which includes the welcome bonus and additional, weekly deposit bonuses. For this reason alone, you should trigger the registration process and give it a trial period, no matter if you prefer gaming from desktop or mobile version of the site.


Casino Universe FAQs

Is Casino Universe safe?

Expand icon

How do I submit my documents and where can I see their status?

Expand icon

How can I limit my spending or losses?

Expand icon

Player Reviews

Player Ratings

-/5

Casino Universe Trust Index

Determining the trust index of an online casino involves assessing various factors such as licensing, encryption protocols, game fairness, payment security, and customer support responsiveness. The Trust Index serves as our primary metric for evaluating the trustworthiness, fairness, and overall quality of online casinos listed in our database.
Submit Complaint
Casino Information
Established: 2020
Payment Methods:
Mastercard
Giropay
iDebit
Interac
Jeton
Maestro
Neosurf
Neteller
Paysafecard
Rapid Transfer
Skrill
Sofort
Trustly
Visa
Bank Wire Transfer
Payz
Languages:
English (UK) Finnish German Norwegian Portuguese (Brazil) Spanish (Spain)
Game Providers:
NetEnt
Playtech
Play’n GO
Pragmatic Play
ELK Studios
BGaming
Endorphina
Wazdan
Booming Games
Gaming1
4ThePlayer
AvatarUX
Compatibility: Mac, Windows, IOS, Android
Customer Support: Email, Chat

Available Games

Baccarat Baccarat
Bingo Bingo
Blackjack Blackjack
Craps Dice Games Craps Dice Games
Crash Game Crash Game
Jackpot Games Jackpot Games
Keno Game Keno Game
Live Games Live Games
Roulette Roulette
Scratchcards Scratchcards
Slots Slots
Video Poker Video Poker