Casinos Genting Casino
Genting Casino

Genting Casino Review

Our rating
1/5
User rating
-/5
Trust Index
Low
Low
Payout Ratio N/A
Payout Speed Credit cards - 2-7 business days, Ewallets - up to 24 hours, Wire Transfer - 2-7 business days
Licences MGA, UK Gambling Commission

Overview of Genting

The Genting Group is based out of Malaysia and is one of the world’s largest operators of gaming venues including casinos and integrated resorts.

This time however, Sigma Play is reviewing the group’s online offering is reviewing the group’s online offering where players can enjoy over 3,000 video slots and other games.  We’ll be seeing just how this land-based behemoth stacks up against the forces of other online casinos.

Right out the gate, we can see a good welcome bonus offer, a loyalty/VIP plan, and daily pick bonuses delivered straight to registered players. It’s clear that this isn’t just some side-hustle for the Genting Group. They do mean business.

Pros

  • Monthly and daily bonus offers
  • Unique high stakes live dealer games
  • Large catalogue (3,000+) of games

Cons

  • No cryptocurrency support

Genting Video Review

Bonuses and Terms

1/5

It is said a million times but it is the truth: want to attract players to your online casino site? Offer them a bonus they simply cannot refuse.

So, let’s take a look at what Genting Casino has put forth as an offer for those punters who like to get sink their claws into a juicy bonus.

First up, it’s the welcome offer. A relatively simple affair is at play here, a double on your first deposit up to £50. It’s a good way to start you off, and the wagering requirements are not too steep. For a £10 minimum deposit, you need to wager 30x the deposit plus bonus during a period of 30 days.

Keep in mind the maximum bet during this time will be 10% of the bonus or £5, whichever is the lowest applies.

For those who prefer extra spins, there are 123 of them to use as the other welcome bonus offer. They are valid on the Big Bass Bonanza video slot by Pragmatic Play. These do come with a serious wagering requirement of 60x so keep that in mind when choosing which of the welcome bonuses you’d like.

As it is the case at any serious venue, the bonus offers don’t stop once you’ve made your first deposit. Each month players will get a new offer though their account and they include extra spins, early access to new games and members-only tournaments.

There’s a daily pick system too, which includes deposit bonuses, extra spins, and extra cash prizes. Make sure to keep an eye on your account in order to not miss these offers.

Then, every Friday, get ready for the Prize Twister. All you have to do is make a deposit on Friday and select the Prize Twister from the Daily Picks section in your casino account. Management is promising a guaranteed prize every time you play plus you can use this offer on top of other bonuses you may have active at the time.

VIP Plan

1/5

Absolutely, and like in many venues today, it’s rolled into the loyalty scheme. There are six levels in total going from Bronze to Royal Diamond. Your status will be evaluated each month based on your activity expressed in points.

There are level up bonuses, too, and most things those discerning players have come to expect from plans such as this.

Starting from the Silver rank onwards you will gain access to a special monthly bonus offer and from Gold status you can expect higher deposit limits.

Then, when you get to the Platinum tier, you can take advantage of faster payouts, a birthday bonus, and your own special account manager.

In addition, Genting is promising “lavish” gifts such as “holidays to top locations like Paris and Dubai to brand-new TVs, laptops, phones and more” and “VIP tickets to the best music concerts and sporting events, as well as mega spins and cash rewards!”

So, you’ll definitely want to be a VIP at this particular online casino.

It’s not a surprise that the VIP plan here is good and well thought out, given this operator’s vast experience in the land-based sector where VIP offerings are crucial and make or break.

Games & Providers

1/5

With over 3,000 different tiles, there is clearly a lot to choose from at this venue. You definitely won’t be wanting for video slots, roulette, blackjack and other gambling activities. A live casino section is available as well, for those who like to see a real human cutting the deck instead of a computer algorithm.

With software providers such as NetEnt, Microgaming, Yggdrasil, Red Tiger, and others, you just know there will be so many different slots with different themes and game mechanics.

It has really never been a better time to be a fan of video slots, thanks to all these talented developers at the many game providers that are part of the gaming industry.

Rounding out the games offering is the aforementioned live casino which is supplier by Evolution Gaming, Playtech, and Pragmatic.

All in all, there’s no bone to pick with the selection here. It’s good, it’s varied, it comes from a lot of really good software houses. We will say this again, just to make a point: there’s 3,000 games here. It’s virtually impossible that you will browse such a large catalogue and come out with nothing to play.

Banking Options

1/5

In the banking area, some players who are used to cryptocurrency and a large selection of e-wallets might find this venue a bit lacking.

What’s here is enough, basically. You got your Visa and Mastercard and a selection of e-wallet such as PayPal, ecoPayz, Trustly, and a few others. For those in the so-called underbanked community, deposits via PaySafeCard are available too.

We didn’t find any hard deposit or withdrawal limits here, and the minimums are £10 for depositing and £20 for withdrawing. This is why the exception of wire transfers where the minimum withdrawing sum is £50. There is also a £10 fee on sums lower than £500.

Note that large wins, defined as those over £5,000 may take longer to process due the necessary checks the management is obliged to conducted by gaming regulators.

Customer Service

1/5

As with most establishments today, help is available through email and live chat. There is no phone option, but there is a comprehensive FAQ that might just answer many of your questions and allay most of your concerns.

Genting is also certified by eCOGRA, and players can also take advantage of conflict resolution (should the need arise) through this iGaming industry body.

Remember that if you are a VIP of a certain rank, you will also have a personal account manager.

Overall, nothing stands out in this regard as negative or as exemplary. It’s the same kind customer support service that’s become the standard in the industry in recent years.

Mobile Experience

1/5

Smartphones rule the world. Well, at least until the Metaverse eventually unseats them. For now, however, these small computers we all lug around everywhere can be a portal into the exciting world of gambling and iGaming.

As for this particular online casino, they do have a mobile site and you can get to it by simply visiting the web site in your mobile phone browser. No need to download anything, since it’s all done over the internet. All you need is a recent smartphone (Android or iPhone, doesn’t matter) and a stable internet connection.

It’s that simple to start playing at the Genting online casino from your mobile device.

Registration Process

1/5

If the bonuses and the VIP system have enticed you, it may be time to click that “register” button and get yourself an account.

Here, you can expect much the same experience as with most online gambling or sports betting sites.

The first data you’ll provide is the basics: address, name, e-mail. But of course, keeping in mind that this establishment is regulated by the Malta Gaming Authority, a strong jurisdiction, there will be additional checks coming your way.

Once you’ve registered, there is a section in your account where you can upload documents such as scans of IDs, proof that your payment methods belong to you, and so on. It’s a good idea to this right away after registering, since it will make your experience simpler and less stressful.

As it is always the case, the casino does hold the right to perform additional checks at any time. But, if this isn’t your first time around the block, you already know that.

In summary, we haven’t found anything strange or strenuous about registering to play at the Genting online casino.

Genting FAQs

Are live casino games available at Genting Online Casino?

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Can I exchange loyalty points for real cash?

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Is Genting Online Casino a safe place to play at?

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Player Reviews

Player Ratings

-/5

Genting Trust Index

Determining the trust index of an online casino involves assessing various factors such as licensing, encryption protocols, game fairness, payment security, and customer support responsiveness. The Trust Index serves as our primary metric for evaluating the trustworthiness, fairness, and overall quality of online casinos listed in our database.
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Casino Information
Established: 2010
Payment Methods:
Mastercard
Apple Pay
Interac
Maestro
Neteller
PayPal
Paysafecard
Postepay
Skrill
Sofort
Trustly
Visa
Payz
Visa WebMoney
Languages:
English (UK)
Game Providers:
NetEnt
Playtech
Play’n GO
Pragmatic Play
ELK Studios
Push Gaming
BGaming
Wazdan
Booming Games
Stakelogic
Kalamba Games
Spadegaming
Compatibility: Windows, Mac, IOS, Android
Customer Support: Email, Chat

Available Games

Baccarat Baccarat
Bingo Bingo
Blackjack Blackjack
Craps Dice Games Craps Dice Games
Crash Game Crash Game
Jackpot Games Jackpot Games
Keno Game Keno Game
Live Games Live Games
Roulette Roulette
Scratchcards Scratchcards
Slots Slots
Video Poker Video Poker