About LevelUp Casino
Levelupcasino.com was established in 2020, and is owned and operated by Dama N.V., a company formed and registered under the laws of Curaçao. Its wholly-owned subsidiary, Friolion Limited, is registered in Cyprus.
At the beginning of this LevelUp Casino review, I looked at the number of languages the site has provided because it indicates its dedication to customer satisfaction. Namely, LevelUp doesn’t lack language options as its website is available in 12 languages and dialects. English comes in five dialects: British, Irish, Australian, Canadian, and New Zealand. Europeans can also play in German, Italian, Norwegian, Portuguese, and Slovenian. In addition, there are two more dialects — Canadian French and Brazilian Portuguese.
Customers residing in the following locations aren’t permitted to make a deposit or play for real money: United States of America, United Kingdom, France, Netherlands, Belgium, Czech Republic, Greece, Hungary, Israel, Lithuania, Serbia, Slovakia, Spain, and Ukraine.
The website is presented in immersive, alluring dark mode. The top menu shows active promotions, lottery tournaments, and VIP quests with VIP plan details. The site’s responsiveness is top-notch, which you can see by scrolling through the homepage, where the most popular games and the latest additions are displayed.
On top of that, there is a menu where you can filter the games by your preference, and you can try out demo versions of their games.
LevelUp went out of its way to show its dedication to providing a mobile-friendly website. In addition, LevelUp claims to have a technical perspective and background to take you to an entirely new gaming dimension.
The casino kept its promise and created its own LevelUp casino app for Android (5 or higher) and iOS. But that’s not all; the site is accessible from mobile browsers.
The registration button is located at the bottom of the screen, while on the desktop version, it’s in the top-right corner. Regarding the navigation bar, the desktop version’s top menu is located in the hamburger menu in the bottom-right corner. Other than that, there are no differences in design, and demo versions of games are accessible on mobile devices, which isn’t always the case.
The registration process doesn’t differ much from registering at any other site:
– In the first step, you must provide your email address, choose the password, and preferred currency.
– The second step requires you to provide personal information, such as name, date of birth, and phone number.
– Finally, you’ll need to disclose your country, city, address, and postal code.
Ensure all the information is correct, so you don’t have any issues collecting your winnings. Upon finishing the process, you can decide if you want to receive the first deposit bonus and start playing.
Games and Providers
As mentioned briefly at the beginning of my Level Up casino review, the games are all located right on the homepage, and there are two main categories — Top Games and New Games.
It’s good to know that visitors can filter the lobby as they wish. Namely, three categories are broad: all, trending, and new. After that, categorizing is based on games types or other various features:
– Bonus Buy
– Mascot Lottery
Just like in other online casinos, at Level Up casino, you can search for a specific game yourself or filter casino games by the game maker. What’s good to point out is that the site isn’t lacking in those, considering that the LevelUp is supplied by many well-known gaming studios, 71 to be precise. In addition, LevelUp can rejoice in having leaders of the iGaming industry as partners: Evolution, Endorphina, Pragmatic Play, Playtech, NetEnt, and many other notable and up-and-coming providers.
LevelUp Casino Bonuses and Promotions
LevelUp has many active offers of bonuses and promotions. They come in different versions, a welcome package consists of:
– Four deposits bonuses
– Daily free spins
– Weekend promos
Welcome bonus package
The minimum deposit of €20 is enough to qualify for the 100% first deposit bonus of up to €400 and up to 100 free spins. For this bonus, funds must be wagered 40 times before they are considered withdrawable, and the bonus is viable for 14 days after qualifying for the deposit.
The free spins are credited over the course of 5 consecutive days, beginning on the day of the deposit and continuing until the deposit has been bet in full, and you’ll have one day to use your spins. The wagering requirements for free spins’ winnings (max. €1000) are x20.
The second deposit can bring you a 50% match up to €600 and up to 50 free spins received in 2 parts.
The third deposit also rewards 50% match up to €600, but without free spins. While with the fourth deposit, LevelUp circles back to a 100% bonus up to €400, but with 50 free spins.
Terms for the 2nd, 3rd, and 4th deposit are the same as for the 1st one — €20 qualifying deposit, x40 wagering requirement, and 14-day validity.
Aside from those on the restricted bonuses list, all players are eligible to participate in the Monday free spins promotion. This promotion will apply to the sum of deposits made from Monday through Sunday. The following Monday, a player will receive their free spins immediately after meeting the weekly deposit criteria. The wagering requirement for free spins is winnings x20.
The maximum cashout for free spins is:
– Levels 1 & 2 – €100
– Levels 3 & 4 – €200
– Levels 5 & 6 – €400
Level Up casino no deposit bonus consists of free spins that can only be cashed out when players have gone through the Know Your Customer (KYC) process and have wagered at least three times their initial deposit. There is a one-time use limit on all no-deposit incentives, the bonus amount must be wagered 70 times before it can be cashed out. Other important details are that the maximum possible bonus is €5, the withdrawal amount is €50, and the max bet is €1.
Breezy Level & Breezy Boost
Breezy Level offer runs from Monday to Thursday and can be used twice throughout the period. A bonus will be triggered on the first deposit of the chosen days in the promotion period. The minimum qualifying deposit is €20.
The bonus is 30% of the deposit amount, up to a maximum of €100, and you can obtain up to 60 free spins. Free spins will be credited daily in three equal parts after playing with the deposit and bonus money. Wagering requirements and validity are identical to other bonuses — 40 times and 14 days.
Only players who have played Breezy Level can use the Breezy Boost. Namely this type of promotion is valid from Friday through Sunday, and each customer can use it twice.
Your initial deposit must be at least €40, and the maximum match is 70% up to €200. The maximum number of spins received is 40, in two equal parts. All other terms are identical to the ones that apply for Breezy Level.
Weekend and VIP Top Weekend
On weekends, between Friday and Sunday, the necessary deposit for the Weekend bonus is at least €40. The bonus amount is equal to 50% of the deposit amount, up to €200.
VIPs can receive a 50% weekend bonus of up to €1,000. The minimum to qualify is €90, while the wagering requirement is x40, and the validity is 14 days. You can get up to a maximum of 50 spins in two equal parts.
Loyalty and VIP Plans
LevelUp Casino has three different VIP tiers:
Players of all three levels receive a personal account manager, weekly cashback, speedy cashout, cash match bonus, birthday bonus, and a special welcome package.
Note that the higher levels receive additional perks compared to the Gold level. Both Platinum and Diamond users can participate in private tournaments. However, what separates the highest Diamond level from others is some personalized gifts they can receive.
Also, as mentioned in the Bonuses and Promotions section, VIPs receive a higher weekend bonus.
LevelUp Casino presented its banking option very nicely and concisely on the Payment Methods landing page. There are 15 payment systems for deposits, including different credit cards, E-wallets, E-vouchers, and six available cryptocurrencies. When it comes to withdrawals, that number is reduced for traditional currencies to 12.
A minimum deposit is €10 per transaction for all options, except Piastrix, which requires at least €20. Maximum deposit limits vary depending on which options you choose, but it’s either €1000, €4000, or €10,000.
NeoSurf, Interac, Siru, and Mobile Commerce are available for deposits but not withdrawals. In the withdrawal table, one more method is added, and it’s a bank wire transfer. Payment systems that are activated for both types of transactions are:
– Venus Point
Withdrawal limits per transaction are the €10 minimum for 10 of 12 methods (Piastrix €20 and Bank Transfer €200), and either €1000 (Piastrix and Mifinity) or €3000 maximum (all other systems).
Level Up Casino also established a considerable number of currencies. Players can use Euro, then AUD, CAD, NZD, USD, Russian ruble, Brazilian real, Norwegian kroner, Polish zloty, Japanese yen, Vietnamese dong, Indonesian Rupiah, Malaysian ringgit, Thai Baht, Philippine peso, South Korean won, Indian Rupee, and South African Rand.
Also, when it comes to crypto, they focused on six well-known currencies:
– Bitcoin Cash
Several users commended the availability of payment methods, specifically, the speed of win payouts. Moreover, LevelUp’s clients are satisfied with a VIP program that allows them to win prizes if they advance to a higher level. A casino’s bonus structure, a wide variety of games, and attentive and professional support were also mentioned in a very positive context.
Some players were bothered by the lack of some game categories, specifically, Hold & Win. One player, in particular, didn’t like the previous €100 bonus cap, which has been changed.
Anyone with questions or uncertainties can reach LevelUp’s customer service operators via:
– Email — Send an email to [email protected] if you have any questions or encounter any problems. On average, one day is needed to answer this type of inquiry.
– 24/7 live chat — The live chat operator answered my inquiry in just a few minutes, proving that the service is of high caliber.
Considering all of the data I collected for this LevelUp Casino review, I am confident that this casino has a bright future. Its user-friendly website and mobile responsiveness are obviously up to par. To sum up, the casino provides a generous bonus system, a selection of over 3000 games, and it has customer service agents that are prompt and considerate.
Although it’s still a newcomer to the industry, LevelUp isn’t present in several bigger iGaming markets, but that is something that can be achieved over time. However, even some users that aren’t located in restricted countries need to check the availability of deposit bonuses, but that’s a quick fix that casino representatives should consider.
What is a cooling-off period?
You can take a break from gambling for a day, week, month, three months, or six months. You’ll lose access to depositing and playing, but you’re free to withdraw your entire balance anytime. To shorten or eliminate the cooling-off period, you must confirm the change via the confirmation link within seven days.
What happens if a game freezes?
If a game stops in the middle of a round or a session, the system will finish the game automatically, with any winnings being credited to your account. However, due to technical difficulties, rounds can sometimes be left unfinished.