PlayGrand Casino
PlayGrand Casino

PlayGrand Casino

5/5
1st DEPOSIT BONUS
Bonus 100% up to €300 + 30 FS
Welcome bonus 100% up to €300 + 30 free spins
Over 6,000 games

Table of content

ABOUT PlayGrand Casino

In this PlayGrand Casino review, we're taking a close look at a platform managed by White Hat Gaming Limited, which boasts licences from the UK Gambling Commission and the Malta Gaming Authority. PlayGrand offers a compelling selection of games and convenient payment options. So, let’s unpack what makes this casino stand out.

pros

Rich game selection
Licenced by the UKGC and MGA
Live chat 24/7
Offers mobile app

cons

No video poker
Lack of promotions
Bonuses and Promotions

Bonuses and Promotions

Right now, PlayGrand Casino is keeping it simple. For all new players, the spotlight is on the Welcome Bonus—we’ll jump into that shortly. When it comes to other casino bonuses and promotions, it’s pretty quiet around here. Instead of the usual lineup of daily or weekly bonuses, you’ll mostly see Responsible Gambling tips and some new games to try out. 

 

Honestly, it’s a bit bare compared to what you might expect. But we’re hopeful PlayGrand will beef up its offers soon, so keep an eye out!

 

Welcome Bonus  

 

Start your PlayGrand adventure with a solid offer that consists of not one, not two, but three deposit match bonuses and free spins. Here’s a rundown of what’s in store:

 

  • First Deposit: Get a 100% match on your first deposit up to €300 and enjoy 30 spins on the Reactoonz slot. To kick things off, deposit at least €10.
  • Second Deposit: You’ll get a 50% match up to €500 coupled with 50 free spins on the popular Book of Dead slot. 
  • Third Deposit: For your third deposit you can expect a 25% match up to €200 as well as 20 free spin on the Legacy of Egypt slot.

 

This isn’t the biggest bonus you’ll find, but it’s an easy boost to get you going. Here’s what you need to know:

 

  • Claiming the Bonus: Just make your first deposit. The bonus adds automatically to your balance, so you can start using it right away.
  • Playthrough requirements: Turn over your bonus funds 35 times to convert them to cash you can withdraw. Keep in mind, not all games contribute equally to this requirement.
  • Time limits: Use your bonus spins within 10 days and meet wagering requirements within 30 days or both will expire.
  • Bet limits: Maximum bet with bonus funds is €5. Betting more might invalidate your bonus.

 

Remember, you can withdraw your deposit anytime, but pulling out cash before fulfilling the bonus terms means you’ll forfeit the bonus and any winnings. 

VIP Programs

VIP Programs

The VIP program at PlayGrand promises royal treatment and is called the Grand Club. We found that entry to this exclusive club is subject to invite only and consists of four levels, where players can advance through the ranks as they play. Here’s a breakdown of each:

 

  • Silver: Instant access to support, Personal Account Manager, New Game Test Drive, Weekly Personalized Offers, and a birthday gift.
  • Gold: Once you reach Gold status, you still benefit from all the Silver privileges except you also get access to exclusive gifts!
  • Platinum: Here’s when things start getting a whole lot better! In addition to all the regular VIP perks, you also get an increase in withdrawal limits.
  • Diamond: When you reach the Diamond level, you’ll know you have arrived. This level includes all the regular perks as you have accumulated, but you’ll also get cashback and access to exclusive events!

 

As mentioned, access is only gained by invitation, so players are encouraged to continue playing. Once a player reaches the required level they will be contacted directly by the casino.

Games and Game Providers

Games and Game Providers

The game selection at PlayGrand Casino is vast and varied, with over 6,000 games to choose from, so you’re sure to find something you like. As we found in our review of PlayGrand Casino, the well-organised lobby makes it simple to find exactly what you’re looking for, whether you’re in the mood for spinning reels or placing bets. 

 

The slots and jackpots collection is particularly impressive. You’ll find plenty of classics like Starburst, Dead or Alive, Immortal Romance and DaVinci Diamonds, alongside big-name adventures such as Gods of Olympus. These slots come from top-tier providers like Microgaming, IGT, and NetEnt, as well as innovative smaller studios like NextGen Gaming and Red Tiger Gaming.

 

The lack of video poker may disappoint some, but the variety of table games more than compensates. Whether you prefer blackjack, roulette, baccarat, or casino hold’em, there are plenty of variants for every stake level.

 

For those who love real-time gambling, the live dealer section features over 50 popular games and game shows from industry giants like Evolution Gaming and Pragmatic Play. You can expect nothing less than sharp, engaging gameplay that simulates the experience of being at a live casino table, all with the added convenience of quick and easy table access.

 

And if you’re looking for something a little different, PlayGrand also offers crash games, Slingo, scratch cards, and other unique gaming experiences to keep things interesting. Unfortunately, no sports betting is available here.

Payment Methods

Payment Methods

At PlayGrand Casino, you have plenty of options for managing your money, which caters well to the needs of all players. When writing our PlayGrand online casino review, we experienced no delays when depositing or cashing out our winnings.

 

The following are the deposit and withdrawal options at your disposal:

 

  • Visa
  • Mastercard
  • Maestro
  • Entropay
  • Instant Bank Transfer
  • Open Banking
  • PayPal
  • paysafecard
  • Neteller
  • CashToCode
  • Skrill
  • Neosurf
  • Trustly

 

When it comes to limits, here’s a quick breakdown:

 

  • Minimum deposit: €10
  • Maximum deposit: N/A
  • Minimum withdrawal: €10
  • Withdrawal limit: Up to €10,000 per week, which is a decent cap.

 

Keep in mind that the time it takes to receive your winnings depends on the method you choose, which typically ranges from 1 to 5 days. Whether you’re topping up your account or cashing out, the process is simple and customised to your particular needs.

Customer Reviews

Customer Reviews

When going through PlayGrand Casino reviews, it’s clear that many players walk away satisfied. They often mention the smooth gameplay and friendly customer service. However, not every review is a rave—some players mention hiccups like delayed withdrawals and lengthy account verification processes. 

 

These complaints are pretty standard, even for the top online casinos, and should be taken with a grain of salt. Overall, it seems like most players have a good time, but it’s worth keeping these potential issues in mind.

User Experience

User Experience

PlayGrand Casino has a sleek design with a dark backdrop and pink highlights, evoking the sophistication of a night out at a classy casino—imagine James Bond at the roulette table, martini in hand. 

 

It’s easy on the eyes and simple to use, so you can find your games and any other information without difficulty. Though the slots had a few minor glitches, they did not detract from the overall smoothness of play. It’s worth noting that the casino has an app, even though the website is fully optimised for mobile.

 

The site supports multiple languages:

 

  • English
  • Finnish
  • Norwegian
  • Hindi
  • Portuguese
  • Spanish

 

If you need help, the customer support at PlayGrand is as reliable as it gets. They’re available 24/7 via live chat or email ([email protected]). We reached out with a few test questions and received quick, friendly, and useful responses every time. It’s reassuring to know that help is only a click away.

PlayGrand Casino Review Conclusion

PlayGrand Casino Review Conclusion

To conclude our review, PlayGrand Casino ticks a lot of boxes for UK players looking for variety and reliability in their gambling sessions. With a hefty lineup of games from renowned providers and straightforward payment methods, it’s got the basics down. 

 

The main area where it falls short is in promotions, which we’re hoping to see soon. For now, though, PlayGrand offers a dependable and enjoyable place to play, with plenty of potential for becoming even better. It’s a yes from us!

FAQ

FAQ

Is PlayGrand Casino legit?

 

Yes, PlayGrand Casino is completely legitimate. It’s licensed by the UK Gambling Commission and the Malta Gaming Authority.

 

Who owns PlayGrand Casino?

 

PlayGrand Casino is owned by White Hat Gaming Limited, a well-known company in the online gambling industry that operates several other reputable casinos.

 

How long does it take to withdraw money from PlayGrand?

 

According to our PlayGrand Casino review, withdrawal times at PlayGrand Casino vary by method, but they typically range from 1 to 5 days. E-wallets are usually the quickest option, with processing times of less than 24 hours.

 

Is there a no deposit bonus available at PlayGrand Casino?

 

Currently, PlayGrand Casino does not provide a no deposit bonus. The promotions are primarily focused on deposit matches and free spins as part of the welcome package, as well as other occasional promotions. Keep an eye on its promotions page for future updates on no deposit bonuses.