Dutch regulator tells two operators to step up checks on player behaviour

The Dutch regulator, the Ksa, said it has given two online operators three months to tighten up their supervision of player behaviour after unusual activities were detected.

The Ksa said it had issued instructions to the operators for violating the Money Laundering and Terrorist Financing (Prevention) Act. 

“An investigation by the Ksa showed that the providers in question do not sufficiently control the gaming behavior of the players,” it said.

The regulator carried out a market wide study into practises in the industry in spring, which resulted in further checks at the two unnamed license holders.

It found that young adults were able to lose and top up tens of thousands of euros in a short period of time without the operators intervening, or investigating. 

In one case, the Ksa found that a 21-year old lost EUR17,000 between Oct. and Dec. in 2021, while a 26-year-old lost almost EUR114,000 in November of that year. 

The operators should have focused on whether these players could afford such amounts and looked into the source of funds. 

“The Ksa is very concerned that gambling addicts commit criminal activities in order to continue gambling,” it said, adding it has previously warned of the risk of high deposits, even if they come from a player’s bank account. 

Join us: 14 – 18 November for SiGMA Europe

Being one of the first European countries to regulate the gaming sector, Malta is a hub of global business. With a plethora of prospects for both investors and entrepreneurs looking to shape the future, SiGMA’s Malta Week event will bring together industry giants among the affiliates, operators, and suppliers of the sector.