Okada Manila receives five star rating for second consecutive year

Asia’s largest ultra-luxury integrated resort, Okada Manila, has been awarded a five-star rating by Forbes and Sharecare

Okada Manila, Asia’s largest ultra-luxury integrated resort, received the prestigious five-star rating from Forbes Travel Guide’s (FTG) 2020 Star Awards, for the second consecutive time!

Okada Manila Senior Vice President for Hotel Operations, Ivaylo Ivanov, told the BusinessMirror in an e-mail interview that the winning streak was made possible as digital health leader Sharecare, together with Forbes Travel Guide, awarded the VERIFIED® certification badge to Okada Manila.

They were awarded the award for “being equipped with industry-leading and comprehensive safety protocols, making it one of the world’s best and safest integrated resorts.”

Ivanov added:

“This second five-star rating from FTG is truly meaningful to us and is a testimony to our team members’ resilience during this unprecedented time. We’re also immensely proud to be one of just a handful of Philippine honorees for this year’s FTG Star Awards. It is a boost not just for us, but also for the Philippine hospitality and tourism industry. Okada Manila’s win is a win for the Philippines too and proves that we are world-class,”.

Ivanov acknowledged the award is a “reflection of the company’s values and its team members’ hard work, passion, and dedication.”
With its unique blend of Japanese hospitality and Filipino warmth, Okada Manila sets an unprecedented standard for guest experience and safety to thrive in the new normal.

CEO of Forbes Travel Guide, Filip Boyen, said:

“These 2021 award winners are a testament to the resiliency of the hospitality industry.

During an unprecedented time, these top properties adapted to numerous adversities all while maintaining high service levels and ensuring the health security of their guests and staff.

We hope that these excellent properties will inspire travelers for when they are ready to venture out on their next trip.”

Ivanov also stated how Okada and the staff worked tirelessly to make it one of the safest resorts in the world. They managed to do this by investing heavily in training and AI ranging from disinfection robots to developing industry leading protocols.

In addition to the five star rating from Forbes, Okada Manila also received a verification from Sharecare, which highlights just how safe Okada Manila is.

Ensuring the health and safety of guests and team members, Okada Manila is strictly implementing health protocols in line with IATF and DOT guidelines.

Source: Businessmirror

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