Malta regulator strengthens player protection framework

An updated directive has been published by the Malta Gaming Authority (MGA). The amendments of the directive will come into force on 23 January 2023. The authority aims to safeguard player protection by updating the current framework which was last reviewed in 2018.

The authority added “We believe that safe, sustainable, and responsible gaming is of paramount importance to the gaming sector. This framework will support the authority’s initiatives moving forward. It will continuously improve player protection framework, including the eventual publication of detailed player protection guidelines for licensees. The authority is in the process of conducting detailed research. It is garnering expertise and experience to serve as the foundation for the eventual publication of such guidelines.”

The proposed updates will include detailed terms relating to enforcement and staff training. Licensees will be required to address problem gaming as a priority.

The directive review is supported by extensive research carried out by the regulator with the support of the Responsible Gaming Foundation in Malta.